Enrollment Coordinator
2 weeks ago
The New York City Charter School of the Arts is seeking a highly organized and detail-oriented Enrollment Associate to support our mission of inspiring a diverse community of young people through arts-based learning.
Key Responsibilities- Maintain and optimize the student enrollment process, including community outreach and engagement.
- Serve as the primary point of contact for prospective and current families, providing exceptional customer service and support.
- Support daily office operations and school-wide initiatives, ensuring seamless communication and collaboration.
- Answer and direct all incoming calls, demonstrating a strong understanding of the school's brand and reputation.
- Maintain accurate enrollment data flow systems and prospective family funnel systems, ensuring timely and efficient processing.
- Coordinate enrollment events and arrange school tours for prospective families, showcasing the school's unique programs and offerings.
- Respond to all student inquiries and maintain applicant tracking systems, providing clear and concise information.
- Prepare and send out acceptance, waitlist, and rejection letters, ensuring timely communication with families.
- Collect and process enrollments, ensuring accurate and efficient data entry.
- Develop relationships with community organizations and feeder schools, fostering partnerships and collaborations.
- Create and send regular updates to interested families, keeping them informed and engaged.
- Ensure smooth onboarding of new students, providing a seamless transition to the school community.
- Assist with school website updates and creation of brochures and info packets, ensuring accurate and up-to-date information.
- Coordinate and travel to recruitment events, feeder schools, CBO outreach, tabling, fairs, etc., representing the school and promoting its mission.
- Assist with data entry and maintain student services office forms, ensuring accurate and efficient processing.
- Input and maintain accurate student data in student information systems (SchoolMint and Alma), ensuring seamless communication and collaboration.
- Assist with daily office operations and ensure completion of routine tasks, ensuring a smooth and efficient work environment.
- Assist with classroom/facility furniture adjustments for testing or events, ensuring a safe and functional learning environment.
- Manage audiovisual equipment for presentations and performances, ensuring high-quality and engaging experiences.
- Set up and break down events, including arranging furniture and equipment, ensuring a seamless and efficient experience.
- Maintain a Junior Ops Schedule and task list, ensuring timely and efficient completion of tasks.
- Perform regular school duties such as hall, elevator, and lunchroom monitoring, ensuring a safe and secure environment.
- Help organize and participate in community events and education fairs, promoting the school's mission and programs.
- Assist with inventory related to enrollment (ordering and monitoring), ensuring accurate and efficient processing.
- Adapt to changing needs and priorities in a dynamic school setting, demonstrating flexibility and a willingness to learn.
- Other operational tasks as assigned by the Director, ensuring a smooth and efficient work environment.
- Maintain punctuality when arriving to arrival, passing, and dismissal posts, ensuring a safe and secure environment.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in data management and student information systems (SchoolMint and Alma).
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Salary range $50,000 - commensurate with experience.
The New York City Charter School of the Arts is a dynamic and innovative school community that inspires a diverse group of young people through arts-based learning. We are committed to providing a high-quality education that prepares students for success in college, careers, and beyond.
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