IT Support Specialist
4 days ago
LS Tractor USA LLC is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a crucial role in ensuring the smooth functioning of our organization's technology infrastructure.
Key Responsibilities:
- Provide technical assistance to employees via various communication channels, including phone, email, or in-person.
- Troubleshoot hardware and software issues, and maintain overall IT operations.
- Install, configure, and maintain computer systems, hardware components, and software applications.
- Administer user accounts, permissions, and access rights in various systems and applications.
- Assist with network troubleshooting, ensuring connectivity, and resolving network-related issues.
- Collaborate with IT teams on various projects, such as system upgrades, implementation of new technologies, and process improvements.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software applications.
- Familiarity with networking concepts, TCP/IP protocols, and troubleshooting tools.
- Excellent communication and problem-solving skills.
- Ability to prioritize tasks, handle multiple issues simultaneously, and meet deadlines.
What We Offer:
- Competitive base pay and bonus pay.
- Health insurance, paid vacation and personal days, 11 paid holidays, and 401k with company match.
- Short-term and long-term disability, basic life insurance, and optional coverage for dental, vision, accident insurance, and optional life insurance and cancer insurance.
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