Administrative Support Specialist

2 weeks ago


New Castle, Indiana, United States Henry Community Health Full time

Position Overview:
This role is essential in delivering comprehensive administrative support within the Emergency Department. The Administrative Support Specialist is responsible for a variety of clerical tasks that ensure the smooth operation of the unit.

Key Responsibilities:

  • Independently provides a range of clerical services tailored to the needs of the assigned department.
  • Facilitates the processing of physician orders and collaborates with multiple departments to coordinate patient testing and appointments, enhancing the efficiency of patient diagnoses and treatment.
  • Engages with external facilities to arrange necessary appointments, tests, and patient transfers.
  • Monitors telemetry rhythms, interpreting significant changes in fetal or cardiac rhythms, and promptly informs nursing staff of any critical arrhythmias.
  • Responsible for tracking vital signs such as blood pressure and oxygen saturation, reporting any significant changes to the nursing team.
  • Accurately records relevant patient information and rhythm strips in clinical documentation.
  • Assists with basic patient care needs as required.
  • Serves as a central point of communication for both internal and external customer service inquiries.
  • Executes computer operations with precision, maintaining accurate records of admissions, discharges, and transfers.
  • Ensures correct billing and charge entry processes are followed.

Qualifications:

  • Must successfully complete unit-specific competencies.
  • Ability to read and write proficiently to follow detailed procedures and perform basic arithmetic.
  • Familiarity with office procedures and equipment is essential.
  • Ability to read telemetry monitor strips and interpret critical arrhythmic conditions.
  • Knowledge of basic medical terminology is required.
  • A high school diploma or equivalent is necessary.
  • Preferred experience includes six to twelve months in a clinical or clerical role within an acute care environment, along with at least three months as a nursing assistant or ward clerk.

Benefits:
At Henry Community Health, we recognize the importance of work-life balance in upholding our commitment to excellence and service. We offer a range of benefits, including:

  • Flexible scheduling options.
  • Competitive compensation packages.
  • Bonuses and discounts for employees and their families.
  • Health, vision, and dental insurance.
  • Continuing education scholarships.
  • Generous paid days off (PDO), with the option to roll over unused hours annually.
  • Employer-funded pension plan.

Working Hours:
This is a PRN position, with variable hours based on departmental needs.



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