Principal Product Manager, Kuiper Enterprise Service Delivery

3 days ago

Redmond, Washington, United States Amazon Full time
About the Role

We are seeking a highly experienced Principal Product Manager to lead the development and delivery of our Kuiper Enterprise Service Delivery solutions. As a key member of our team, you will be responsible for defining the technical service delivery strategy, evaluating and negotiating partner programs, and developing standard service delivery kits to accelerate delivery timelines and improve customer satisfaction.

Key Responsibilities
  • Define market technical service delivery strategy, including product portfolio mix, T&M pricing, and preferred partner programs
  • Evaluate and negotiate partner programs for system integration and professional install
  • Develop standard, prescriptive, and repeatable service delivery kits to accelerate average delivery timeline, scale through partners, and improve customer satisfaction
  • Collaborate with engineering, program management, and business development leaders to plan and execute technical on-boarding, installation, and acceptance testing for Kuiper Satellite Services delivered to enterprise and government customers
  • Define the system integration and acceptance process for Kuiper Enterprise customers spanning telco backhaul, industrial IoT, corporate enterprise, and government
  • Work with Kuiper engineering leaders, program management, AWS, partner ecosystem, and end-customer IT/technology network teams to ensure that system acceptance testing and validation meets schedule and quality requirements
  • Collaborate with system architecture, solution architecture, hardware, and software teams to ensure cross-functional deliverables are identified and tracked
  • Develop system integration best practices, processes, and tools to ensure solution architecture/deployment can be documented, automated, and scale to additional enterprise/government customers globally
Requirements
  • Bachelor/MBA Business IT Systems and/or Computer Science degree with emphasis in cloud computing, wireless communications, or equivalent work experience
  • 7+ years of professional services technical product or program management experience
  • 5+ years of hands-on work managing complex professional services customer engagements and technology deployments
  • 5+ years of working directly with engineering teams
  • Preferred qualifications include BSEE/Masters in Wireless Communications and/or Computer Science, 5+ years of working directly with enterprise or government customers, leading complex professional services contracts, installations, and system integration, and experience managing programs across cross-functional teams, building processes, earning trust with stakeholders, and coordinating wireless service development milestones/launch criteria/schedules across internal engineering and 3P partner ecosystem
What We Offer

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit our website.

The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company, and dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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