Patient Access Coordinator

2 days ago


Jacksonville, Florida, United States Christus Health Full time

About the Role:

We are seeking a highly skilled Patient Access Representative to join our team at Christus Health. As a Patient Access Representative, you will play a critical role in ensuring a smooth and efficient patient experience. Your primary responsibility will be to facilitate a welcome and easy access to our facility, establishing encounters for patients who meet our guidelines for hospital service.

Key Responsibilities:

  • Accurately input all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
  • Verify insurance eligibility and obtain necessary authorizations for services rendered.
  • Calculate and collect the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
  • Perform financial assessment for appropriate program assistance.
  • Communicate the purpose of and obtain patient/legal guardian signatures on all necessary hospital documents.
  • Represent the Patient Access department in a professional, courteous manner at all times.
  • Support the flexible needs of the department to accommodate patient volume in all areas of the hospital.
  • Support the department in achieving established performance targets.
  • Maintain the team discipline of following all elements of established standard processes.

Requirements:

  • High School Diploma or equivalent years of experience required.
  • 1 – 3 years of experience preferred.

Work Schedule:

TBD

Work Type:

Full Time



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