Merchandise Operations Manager
4 days ago
At Five Below, our mission is to provide an amazing experience for our customers.
We're looking for a highly skilled Merchandise Manager to join our team. As a key member of our store leadership, you will be responsible for executing merchandising standards, driving sales, and controlling expenses.
Key Responsibilities:
- Ensure merchandising movement process is flawlessly executed
- Responsible for merchandising, signing, and resets in Now, Style, Room, Tech, and Party
- Responsible for opening and closing store procedures
- Responsible for performing SM duties in their absence
- Assists in supervising all Associates
- Assists in training all Associates
- Assists in coaching all Associates
- Assists in developing all Associates
- Assists in staff scheduling
- Reviews all corporate communications and reacts accordingly
- Partners with supervisors or corporate office regarding store issues
- Drives store sales and controls expenses
- Uses financial reporting to drive business opportunities
- Assists payroll process and ensures budget is in line with plan
- Assists in merchandising procedures
- Responsible for maintaining assigned zone
- Sets and maintains Market Plan, Signage, and other Merchandise Sets
- Ensures the execution of company Inventory Integrity process
- Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)
- Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
- Authorizes register functions including post voids, returns and discounts
- Complies with Human Resources policies and procedures
- Leads Asset Protection and Safety processes and holds associates accountable
- Delivers exceptional customer service through personal contact with customers
- Assists in receiving and stocking procedures
- Unloads merchandise from trucks
- Checks in shipments
- Stages merchandise for the sales floor
- Packs out merchandise
- Leads and ensures Five Below's Packaway Process is completed within timeframes provided
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
Requirements:
- High School Graduate or equivalent.
- College experience preferred
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
At Five Below, we're passionate about creating a unique retail experience that's fun, exciting, and easy to shop.
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