Client Relations Liaison

5 days ago


Plano, Texas, United States ECS Transportation Group Full time
Job Summary:
We are seeking an experienced Customer Care Representative to join our team at ECS Transportation Group. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling high-volume reservations, and ensuring seamless communication with clients. If you have a strong passion for delivering outstanding customer experiences and thrive in a fast-paced environment, we encourage you to apply.

Key Responsibilities:
- Provide timely and professional responses to client inquiries via phone and email
- Manage reservations, scheduling, and dispatching in a fast-paced environment
- Collaborate with colleagues to ensure smooth operation and efficient communication

Requirements:
- 2+ years of experience in customer service, call center, or related field
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Excellent verbal and written communication skills

Salary Range:
$55,000 - $70,000 per year (estimated)

About Our Company:
ECS Transportation Group is a full-service worldwide ground transportation company based in Carrollton. With over 20 years of experience, we strive to provide exceptional service and value to our clients.

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