Client Care Liaison/Scheduler

4 weeks ago


Tulsa, Oklahoma, United States BrightStar Care of Tulsa Full time
Job Overview

BrightStar Care of Tulsa is seeking a highly skilled Client Care Liaison/Scheduler to join our team. This role is responsible for managing client care procedures, scheduling field staff, and ensuring high-quality client care at every stage of the client touch-points.

Key Responsibilities
  • Manage client care procedures and serve as the primary point of contact for client relations
  • Meet or exceed inquiry to client conversion goals for the branch
  • Implement and execute consistent conversion practices to drive revenues and client base growth
  • Ensure high-quality client care is provided through effective communication and coordination with field staff, clients, and family caregivers
  • Support intake calls and service standards, and follow up with client prospects and new client referrals
  • Communicate and educate field staff on specific client needs and ensure they are properly trained and available as needed
  • Ensure client care survey standards are met and service and care reflect a perfect 10 experience with every client
  • Support the use of technology tools and resources to ensure proper business processes
  • Schedule staff to meet client care needs and minimize non-billed overtime
Requirements
  • Bachelor's degree preferred, with significant experience in a similar role an acceptable alternative
  • Superior client service orientation and ability to write routine reports and correspondence
  • Good computer skills, including Internet and Word, with Excel preferred
  • Ability to prioritize tasks, work autonomously, and demonstrate solid judgment about patient care
  • Strong organizational skills, thoroughness, and multi-tasking abilities
  • Ability to demonstrate a sense of understanding and urgency for priorities

BrightStar Care of Tulsa is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.



  • Tulsa, Oklahoma, United States BrightStar Care of Tulsa Full time

    Job SummaryBrightStar Care of Tulsa is seeking a highly skilled Client Care Liaison/Scheduler to join our team. This role is responsible for ensuring the highest level of client care and satisfaction, while also meeting or exceeding inquiry conversion goals for the branch.Key Responsibilities:Manage client care procedures and serve as the primary point of...


  • Tulsa, Oklahoma, United States BrightStar Care Full time

    Job SummaryBrightStar Care of Tulsa is seeking a professional to oversee client care procedures and serve as the primary point of contact for client relations. This role involves managing all touch-points, including field staff, care recipients, and family caregivers, to ensure high-quality client care and meet or exceed inquiry conversion goals.Key...


  • Tulsa, Oklahoma, United States Strategic Business Consulting Services Full time

    About the JobStrategic Business Consulting Services (SBCS) is partnering with a growing non-profit organization to fill a Client Care Coordinator position. This role is responsible for managing client relationships and ensuring their satisfaction with our services.Key Responsibilities: Serve as the primary point of contact for clients, addressing their...

  • Nurse Care Specialist

    1 month ago


    Tulsa, Oklahoma, United States BrightStar Care Full time

    Make a Difference in People's LivesYou have the power to change lives as a Registered Nurse with BrightStar Care. We offer a flexible schedule and a work-life balance that allows you to pursue your passion for nursing. Our home care agency values our employees and provides a supportive environment for you to grow.Our Benefits:We offer flexible work schedules...


  • Tulsa, Oklahoma, United States Ardent Health Full time

    OverviewAs a Surgical Services Liaison at Ardent Health, you will play a vital role in ensuring the efficient flow of surgical cases. Under the general supervision of the Sterile Processing Manager, you will coordinate and oversee daily activities between the Operating Rooms and Sterile Processing to guarantee seamless operations.Your Key...

  • Project Scheduler

    4 weeks ago


    Tulsa, Oklahoma, United States Apex Systems Full time

    Job Summary:Apex Systems is seeking a skilled Project Scheduler to join their team. The successful candidate will be responsible for coordinating scope of work team activities and supporting Project Managers (PMs). With some supervision, the Project Scheduler will perform functions of a scheduler and/or commodity tracker for major projects.Key...

  • Medical Scheduler

    7 hours ago


    Tulsa, Oklahoma, United States RadNet Full time

    About RadNetAt RadNet, we are committed to delivering exceptional patient care and leading the radiology industry forward. With decades of expertise, our team is dedicated to providing quality, value, and access in the 21st century.Job SummaryWe are seeking a Medical Scheduler - Patient Care Coordinator to join our team. In this role, you will be responsible...

  • Front Desk Liaison

    2 weeks ago


    Tulsa, Oklahoma, United States Family & Children's Services Full time

    Job Summary:Family & Children's Services is seeking a Front Desk Specialist to provide exceptional support services in telephone operations, general front desk operations, and client/public engagement.Key Responsibilities:Provide front desk support services in telephone operations and general front desk operationsEngage with clients and public in a...


  • Tulsa, Oklahoma, United States Ennoble Care Full time

    About UsEnnoble Care is a mobile primary care, palliative care, and hospice service provider with patients in various locations. Our clinicians provide a continuum of care for those with chronic conditions and limited mobility. We offer a variety of programs, including remote patient monitoring, behavioral health management, and chronic care management, to...


  • Tulsa, Oklahoma, United States Regent Bank Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Service Associate to join our team at Regent Private Wealth. As a key member of our office, you will be responsible for delivering exceptional client service, managing office operations, and providing administrative support.Key Responsibilities:Build and maintain strong client...


  • Tulsa, Oklahoma, United States Banfield Full time

    Job Title: Client Service CoordinatorJob Summary: We are seeking a highly skilled and customer-focused Client Service Coordinator to join our team at Banfield Pet Hospitals. As a key member of our hospital team, you will be responsible for providing exceptional client service, ensuring a positive experience for our clients and their pets, and driving the...


  • Tulsa, Oklahoma, United States Crossland Construction Company, Inc. Full time

    Seeking a skilled Senior Construction Scheduler for Building ProjectsCrossland Construction Company, Inc. is looking for an experienced Senior Construction Scheduler to lead building projects from planning to execution. This role requires advanced knowledge of Asta Powerproject and/or Primavera P6, with a strong background in project controls and CPM...

  • Home Health Aide

    4 weeks ago


    Tulsa, Oklahoma, United States Home Instead Senior Care Full time

    About Home Instead Senior Care:We are a leading provider of in-home care services for seniors, dedicated to helping them maintain their independence and dignity. Our team of compassionate caregivers is committed to delivering exceptional care and support to our clients.Job Summary:We are seeking a highly motivated and caring Home Health Aide (HHA) to join...

  • Covor Nurse

    3 weeks ago


    Tulsa, Oklahoma, United States HealthEcareers - Client Full time

    At HealthEcareers - Client, we're seeking an experienced Covor Nurse to join our team. This travel nursing job in Tulsa, Oklahoma, offers a unique opportunity to work in a dynamic environment and make a difference in patient care.Job DetailsSpecialty: CovorDuration: 13 weeks40 hours per weekShift: 10 hours, daysBenefitsGuaranteed hoursBenefits start day 1We...


  • Tulsa, Oklahoma, United States MedPro Healthcare Staffing Full time

    MedPro Healthcare Staffing is seeking a highly skilled Cardiovascular Intensive Care Unit Registered Nurse for a travel assignment with one of our top healthcare clients.Job Description & RequirementsSpecialty: CVICUDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelAs a Cardiovascular Intensive Care Unit...

  • Clinical Supervisor

    1 month ago


    Tulsa, Oklahoma, United States A Path of Care Home Health Full time

    About A Path of Care Home HealthA Path of Care Home Health is a leading provider of skilled care and support services, enabling patients to live safely and independently in their own homes. Our team of dedicated professionals works closely with doctors to develop personalized care plans that cater to the unique needs of each patient.We strive to demonstrate...

  • Front Desk Specialist

    1 month ago


    Tulsa, Oklahoma, United States Family & Children's Services Full time

    Job SummaryFamily & Children's Services is seeking a Front Desk Specialist to provide exceptional client support services in a fast-paced medical office environment. The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively under pressure.Key ResponsibilitiesProvide front desk support...


  • Tulsa, Oklahoma, United States Skyline Med Staff Nursing Full time

    Job Description & RequirementsSkyline Med Staff Nursing is seeking a highly skilled Cardiovascular Intensive Care Unit Registered Nurse for a travel nursing assignment. The ideal candidate will have a strong background in CVICU and excellent critical thinking skills.Specialty: CVICUDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours,...


  • Tulsa, Oklahoma, United States OKLAHOMA CANCER SPECIALISTS MANAGEMENT COMPA Full time

    Job DescriptionAt Oklahoma Cancer Specialists and Research Institute, we are committed to providing exceptional patient care and advancing the field of cancer treatment. As a Breast Surgical Coordinator, you will play a vital role in our team's efforts to deliver personalized, custom care to our patients.We are seeking a highly skilled and detail-oriented...

  • Pharmacy Technician

    4 weeks ago


    Tulsa, Oklahoma, United States OnePoint Patient Care Full time

    About the Role:As a Pharmacy Technician at OnePoint Patient Care, you will play a vital role in providing exceptional hospice pharmacy services to our patients. Your primary responsibility will be to fill prescription items, packaging medications for dispensing and delivery, while meeting the accuracy and productivity standards of the pharmacy.Key...