Client Service Coordinator

14 hours ago


Tulsa, Oklahoma, United States Banfield Full time
Job Title: Client Service Coordinator

Job Summary: We are seeking a highly skilled and customer-focused Client Service Coordinator to join our team at Banfield Pet Hospitals. As a key member of our hospital team, you will be responsible for providing exceptional client service, ensuring a positive experience for our clients and their pets, and driving the flow of clients and pets through the hospital.

Key Responsibilities:

  • Client Service: Provide exceptional client service, ensuring a positive experience for our clients and their pets.
  • Flow Management: Drive the flow of clients and pets through the hospital, ensuring efficient and effective service delivery.
  • Communication: Communicate effectively with clients, hospital staff, and veterinarians to ensure seamless service delivery.
  • Problem Solving: Identify and resolve client concerns and issues in a timely and professional manner.
  • Administrative Tasks: Perform administrative tasks, including data entry, scheduling, and record-keeping.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: One year of related experience in customer service or a related field preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We offer opportunities for professional growth and development.
  • Collaborative Team Environment: We have a collaborative team environment that values teamwork and open communication.

How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional client service, please submit your application, including your resume and cover letter, to our website.



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