Patient Registration Coordinator

7 days ago


Los Angeles, California, United States PIH Health Full time
Job Summary

As a Patient Registration Representative I at PIH Health, you will play a vital role in enabling patients to secure access to care at our facilities. Your primary responsibility will be to perform all tasks related to registration and pre-registration of outpatient and inpatient accounts. You will calculate and secure patient liability, including copayments, coinsurance, and deductibles in an efficient, accurate, and hospitable manner to ensure that the patient, physician, and hospital's needs are met.

Key Responsibilities
  • Register patients and obtain necessary demographic and insurance information
  • Calculate and secure patient liability, including copayments, coinsurance, and deductibles
  • Verify insurance coverage and obtain pre-authorizations as needed
  • Process payments and resolve billing discrepancies
  • Provide excellent customer service and communicate effectively with patients, staff, and physicians
Requirements
  • High school graduate or equivalent required
  • 1+ year of medical office/hospital/medical billing work experience preferred
  • Medical terminology knowledge strongly preferred
  • Insurance knowledge required
  • Ability to multi-task in a fast-paced environment
  • Strong analytical skills and problem-solving abilities
  • Excellent customer service and phone skills
Preferred Qualifications
  • Bilingual Spanish or Chinese (Mandarin) preferred
  • Driver's License: ability to travel to off-site locations (Outpatient only)

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County, and San Gabriel Valley region. We are committed to providing high-quality patient care and excellent customer service. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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