Healthcare Reception Specialist
2 weeks ago
Position Overview:
The Healthcare Reception Specialist is tasked with performing essential concierge responsibilities, which include managing a multi-line telephone system, directing incoming calls efficiently, and assisting patients in navigating the healthcare facility. This role upholds the business office philosophy while ensuring adherence to federal and state regulations. The specialist is expected to maintain a professional demeanor and uphold patient confidentiality at all times.
Physical Demands:
May require lifting up to 25 pounds and pushing or pulling weights of up to 500 pounds with assistance. The role involves light physical activity, primarily consisting of sitting or walking.
Required Qualifications:
- High School diploma or equivalent
- Ability to collaborate effectively within a team environment
- Exceptional verbal and written communication skills
- Commitment to ongoing professional development
- Proficiency in computer applications
- Previous experience in front desk operations is preferred
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