Guest Services Representative
3 weeks ago
Alys Beach is a master-planned 158-acre beach community that embodies luxury and simplicity. As a Guest Services Specialist, you will be responsible for delivering exceptional guest experiences, ensuring seamless interactions with our team, and upholding the highest standards of service.
Key Responsibilities
- Provide warm and welcoming greetings to owners and guests, adhering to our service standards
- Manage telephone operations, ensuring timely and accurate responses to inquiries
- Offer personalized assistance with services, facilities, and local recommendations
- Develop strong relationships with owners and guests to provide tailored experiences
- Address guest feedback and concerns, ensuring prompt attention and resolution
- Collaborate with fellow employees and departments to maintain a cohesive and efficient service environment
- High school diploma or equivalent
- 2 years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Experience in a luxury resort setting
- Knowledge of Alys Beach and local market trends
- Proficiency in TRACK property management system
Alys Beach is committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and passion for delivering exceptional guest experiences.
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Guest Services Supervisor
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Jupiter Inlet Beach Colony, Florida, United States EBSCO Industries Inc Full timeAbout Alys BeachAlys Beach is a master-planned 158-acre beach community that offers luxurious private dining, recreation, and retail amenities and experiences, vacation rentals, and signature annual events. Our purpose is driven by excellence in accountability, commitment, integrity, passion, respect, and unity, making our employees the foundation behind the...
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Jupiter Inlet Beach Colony, Florida, United States EBSCO Industries Inc Full timeA Premier Luxury Resort ExperienceAlys Beach is a master-planned 158-acre beach community that offers a unique blend of luxury and relaxation. As a Guest Services Specialist, you will be responsible for providing exceptional service to our guests and homeowners, ensuring that every detail of their stay is nothing short of perfection.Key Responsibilities•...
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