Current jobs related to Guest Services Supervisor - Jupiter Inlet Beach Colony, Florida - EBSCO Industries Inc

  • Guest Services Supervisor

    4 weeks ago

    Jupiter Inlet Beach Colony, Florida, United States EBSCO Industries Inc Full time

    Alys Beach Resort is seeking a Guest Services Supervisor to support our growing operations. The candidate will assist the Director of Owner and Guest Services and Guest Services Manager in supervising and supporting the Rental and possibly Amenity Access programs. This leadership position will be an important point of contact between our home owners, rental...

  • Guest Services Representative

    3 weeks ago

    Jupiter Inlet Beach Colony, Florida, United States EBSCO Industries Inc Full time

    A Premier Guest Experience AwaitsAlys Beach is a master-planned 158-acre beach community that embodies luxury and simplicity. As a Guest Services Specialist, you will be responsible for delivering exceptional guest experiences, ensuring seamless interactions with our team, and upholding the highest standards of service.Key ResponsibilitiesProvide warm and...

  • Guest Services Supervisor

    4 weeks ago

    Miami Beach, Florida, United States Loews Hotels & Co, Miami Beach Full time

    Job SummaryWe are seeking a highly skilled Guest Services Supervisor to join our team at Loews Hotels & Co, Miami Beach. As a key member of our front desk team, you will be responsible for ensuring a seamless arrival experience for our guests.Key ResponsibilitiesOversee the safe and efficient flow of traffic at the hotel entrance areaEnsure courteous,...

  • Guest Service Representative

    4 weeks ago

    New Smyrna Beach, Florida, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative is responsible for providing exceptional customer service to hotel guests. This includes responding to guest requests, predicting and meeting their needs, and providing information and services at the front desk.Duties and ResponsibilitiesThe Guest Service Representative's key responsibilities include:Answering...

  • Guest Services Supervisor

    3 weeks ago

    Miami Beach, Florida, United States Loews Hotels Full time

    A renowned hotel with a prime oceanfront location has undergone a $50 million renovation, elevating its amenities and services. Our newly revamped Loews Miami Beach Hotel boasts modernized touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Oversee the efficient flow of traffic at the hotel entrance area, ensuring a seamless guest...

  • Valet Parking Supervisor

    4 weeks ago

    Saint Augustine Beach, Florida, United States Parking Management Services Full time

    Parking Management Services Job DescriptionJob Title: Valet Parking SupervisorJob Summary:We are seeking a highly motivated and customer-focused Valet Parking Supervisor to join our team at Parking Management Services. As a Valet Parking Supervisor, you will be responsible for leading a team of valets, ensuring exceptional guest experiences, and maintaining...

  • Bartender

    3 weeks ago

    Jupiter Inlet Beach Colony, Florida, United States The Indigo Road Hospitality Group Full time

    Job SummaryThe Indigo Road Hospitality Group is seeking a skilled Bartender to join our team at O-Ku Alys Beach. As a key member of our hospitality team, you will be responsible for creating a memorable experience for our guests by crafting exceptional cocktails and providing top-notch service.Responsibilities• Create and serve a wide range of cocktails...

  • Front Desk Supervisor

    4 weeks ago

    Miami Beach, Florida, United States MSCCN Full time

    Job SummaryWe are seeking a skilled Front Desk Supervisor to join our team at MSCCN. As a key member of our Rooms and Guest Services Operations department, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.Key ResponsibilitiesComplete designated cashier and closing reports in the computer system.Review shift...

  • Bartender Position

    4 weeks ago

    Jupiter Inlet Beach Colony, Florida, United States The Indigo Road Hospitality Group Full time

    Job SummaryWe are seeking a skilled Bartender to join our team at The Indigo Road Hospitality Group. As a Bartender, you will be responsible for creating a memorable experience for our guests by serving expertly crafted cocktails and providing exceptional customer service.Key ResponsibilitiesPrepare and serve a variety of cocktails, beers, and wines to...

  • Guest Service Representative

    3 weeks ago

    New Smyrna Beach, Florida, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative provides exceptional customer service to hotel guests, responding to their needs and requests in a timely and courteous manner. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnswer incoming telephone...

  • Barback Assistant

    4 weeks ago

    Jupiter Inlet Beach Colony, Florida, United States The Indigo Road Hospitality Group Full time

    Job SummaryWe are seeking a highly motivated and energetic Barback to join our team at The Indigo Road Hospitality Group. As a Barback, you will play a critical role in ensuring the smooth operation of our bars, providing exceptional service to our guests, and supporting our bartenders in any capacity needed.Key ResponsibilitiesStock, set up, and break down...

  • Neat Server/Bartender Position

    3 weeks ago

    Jupiter Inlet Beach Colony, Florida, United States EBSCO Industries Inc Full time

    Alys Beach is a master-planned community that offers a unique experience with a team service mentality. We are seeking an experienced Server/Bartender to join our team at Neat Tasting Room & Bottle Shop in Alys Beach, Florida. The ideal candidate will have a positive outlook, genuine hospitality skills, and the ability to work in a fast-paced environment.Key...

  • Guest Service Manager

    4 weeks ago

    Palm Beach, Florida, United States LR Palm House LLC Full time

    Job Title: Guest Service ManagerAt LR Palm House LLC, we are seeking a highly skilled Guest Service Manager to join our team. This is a fantastic opportunity for a motivated and experienced professional to take on a leadership role and make a real impact on our guests' experiences.Key Responsibilities:Guest Experience Management:Oversee all aspects of guest...

  • Guest Services Associate

    4 weeks ago

    Miami Beach, Florida, United States The Gates South Beach Full time

    Job SummaryThe Gates Hotel South Beach is seeking a highly skilled Guest Services Agent to provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesProvide warm and welcoming service to all guests, ensuring a positive first...

  • Guest Service Agent

    4 weeks ago

    Miami Beach, Florida, United States Sonesta International Hotels Full time

    Job SummaryThe Guest Services Agent is a vital member of the hotel team, responsible for delivering exceptional service to our guests. As the first point of contact, you will represent the Sonesta brand and ensure a seamless experience for our guests.Key ResponsibilitiesProvide exceptional service to guests, responding to their needs and resolving any issues...

  • Front Desk Supervisor

    3 weeks ago

    North Miami Beach, Florida, United States Colwen Hotels Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at DoubleTree by Hilton Ocean Point Resort, a Colwen Hotels property. This individual will be responsible for leading the front desk and night audit teams, with a focus on delivering exceptional guest and associate satisfaction.Key...

  • Guest Services Coordinator

    4 weeks ago

    Miami Beach, Florida, United States EBSCO Industries Inc Full time

    Unlock the Art of Exceptional ServiceAlys Beach is a master-planned 158-acre beach community that embodies the essence of luxury and sophistication. As a Guest Services Specialist, you will be the face of our resort, responsible for delivering unparalleled service to our guests and homeowners. Key Responsibilities:• Greet and welcome guests in accordance...

  • Neat Server/Bartender Position

    4 weeks ago

    Jupiter Inlet Beach Colony, Florida, United States EBSCO Industries Inc Full time

    Alys Beach is a master-planned 158-acre beach community in active development that includes luxurious private dining, recreation and retail amenities and experiences, vacation rentals and several signature annual events. With our purpose driven by excellence in accountability, commitment, integrity, passion, respect and unity, our employees are the...

  • Guest Services Representative

    4 weeks ago

    Miami Beach, Florida, United States Hampton Inn Miami Beach Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Hampton Inn Miami Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide warm and welcoming service to all guests,...

  • Guest Services Representative

    4 weeks ago

    Fernandina Beach, Florida, United States Innisfree Hotels Full time

    Job SummaryInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.Location:Springhill Suites Amelia IslandWe are seeking a skilled Guest Services Agent to join our team. As the face of the hotel, you will be responsible for providing exceptional customer service and ensuring a...

Guest Services Supervisor

4 weeks ago

Jupiter Inlet Beach Colony, Florida, United States EBSCO Industries Inc Full time
About Alys Beach

Alys Beach is a master-planned 158-acre beach community that offers luxurious private dining, recreation, and retail amenities and experiences, vacation rentals, and signature annual events. Our purpose is driven by excellence in accountability, commitment, integrity, passion, respect, and unity, making our employees the foundation behind the beauty and design of Alys Beach.

Job Summary

Alys Beach is seeking a Guest Services Supervisor to support our growing operations. The candidate will assist the Director of Owner and Guest Services and Guest Services Manager in supervising and supporting the Rental and possibly Amenity Access programs. This leadership position will be an important point of contact between our home owners, rental guests, and all other departments at Alys Beach.

Key Responsibilities
  • Develop relationships with owners, rental guests, group contacts, etc. to provide maximum, personalized guest service
  • Respond to guest comments verbally and in writing to ensure proper attention to follow-up of all inquiries
  • Make suggestions for improvements in overall operations with an emphasis on increasing guest satisfaction, revenue, and reducing costs
  • Support Alys Beach Resort philosophy toward employee development and morale and help institute programs to ensure the effectiveness and promotion of this philosophy within Guest Services
  • Assist in developing, training, measuring, and monitoring of all Alys Beach standards and operating procedures that relate to Guest Services and Property Management
  • Help to monitor and analyze the payroll and expenses for Guest Services to ensure maximum effectiveness while realizing full profit potential
  • Display a high degree of professionalism and integrity as befitting a Supervisory position
  • Perform other tasks as assigned by the Director of Owner and Guest Services, the Guest Services Manager, as well as other Senior Leadership at Alys Beach
  • Participate in and support Alys Beach and EBSCO's efforts towards sustainability and environmental initiatives as part of the Alys Beach program
  • Help inspect and maintain the property, all Alys Beach rental products, and amenities to ensure they meet or exceed the required standards
  • Resolve problems to ensure guest satisfaction
  • Use good judgment and maintain discretion and diplomacy while performing job duties
Requirements
  • 2 or 4-year college degree preferred or equivalent combination of education and experience
  • Minimum of 1-2 years supervisory experience in a hotel front office setting
  • Experience with Microsoft Excel, Word, Outlook, and other hospitality-related systems
  • Excellent communication skills (written and verbal)
  • Able to work any day of the week, including nights, weekends, and holidays as necessary