Business Development Manager

2 weeks ago


Wayne, Pennsylvania, United States Massage Envy Full time
Lead a Team of Care Professionals

At Massage Envy Wayne, we're looking for a natural leader who can inspire and motivate a team of caring professionals to deliver an exceptional experience for our clients. As a key member of our management team, you'll be responsible for driving memberships, promoting retail sales, guiding the team, and ensuring compliance with all laws and regulations.

Key Responsibilities:
  • Manage all operational aspects, including membership growth, retail sales, team guidance, and compliance.
  • Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance.
  • Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
  • Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
  • Develop positive relationships and build confidence with employees, members, and guests.
What We Offer:
  • Competitive base pay plus bonuses and commissions.
  • Health insurance.
  • Matching 401(k).
  • Paid time off for full-time employees.
  • Employee referral bonus program.
  • Employee Assistance Program.
  • A flexible schedule for a better work-life balance.
  • In-depth product and service training.
  • A free massage, skincare, or stretch service each month.
  • 40% off all products.
Requirements:
  • Management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
  • Natural leadership skills, with the ability to build relationships, motivate, coach, and support a team.
  • Ability to have tough conversations in a professional and constructive manner.
  • Ability to create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

We're committed to creating a positive and supportive work environment where our team members can thrive. If you're a natural leader who is passionate about delivering exceptional customer experiences, we'd love to hear from you.



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