Administrative Operations Team Leader

2 weeks ago


Loxahatchee Groves, Florida, United States SSA Group Full time

Position Overview:
We are seeking a skilled Administrative Operations Team Leader. If you possess cash handling experience, have a flexible schedule, and are interested in a daytime position, we invite you to consider joining our dedicated team at SSA Group.


Benefits:
  • Discounted meals
  • 30% discount on retail merchandise
  • Complimentary tickets each month
  • Opportunities for career advancement through our apprenticeship program
  • Behavioral Essential Coaching

About Us:
SSA Group collaborates with zoos, aquariums, museums, and various cultural attractions to enhance their dining, retail, admissions, and more. With over 50 years of experience, we have mastered the fundamentals while innovating new strategies to drive revenue for our partners across the nation. Our focus on sustainability, inclusivity, and innovation is reshaping the cultural attraction sector. We are a family-oriented organization, committed to providing exceptional service to our partners and their communities.
Key Responsibilities:
  • Oversee new employee orientation, including training on cash management and auditing procedures.
  • Maintain effective communication with SSA HQ Team and onsite management.
  • Ensure compliance with all relevant local, state, and federal regulations.
  • Maintain a clean, safe, and organized workspace.
  • Demonstrate a thorough understanding of company policies and procedures.
  • Deliver exceptional guest service to enhance the experience for all employees and clients.
  • Quickly address any discrepancies in reports or balances.
  • Assist the business in the absence of the Unit Controller.
  • Provide administrative support, including answering phones and managing documentation.
  • Support management with training programs, documentation, inventory, and communication.
  • Manage cash room security and access for authorized personnel only.
  • Perform daily cash room duties, including counting receipts and preparing deposits.
  • Contribute to major reporting tasks, including Gross Sales Reports and Trial Balance Reports.
  • Promote sustainability and conservation efforts within the unit.
  • Engage in community initiatives through hiring and outreach activities.
  • Complete additional tasks as required.

Qualifications:
  • Strong interpersonal and communication skills.
  • Leadership abilities with a focus on team development.
  • Proficient in reading, writing, and completing documentation accurately.
  • Excellent problem-solving and organizational skills.
  • Financial management and analytical capabilities.
  • Adaptability in a fast-paced environment.
  • Basic computer skills for office functions.
  • Willingness to work varied hours, including nights and weekends.

Experience:
  • A minimum of five years of cash handling experience is required.
  • Two years of administrative or cash room experience is preferred.
  • ServSafe or Food Handling Certification is a plus.
  • All educational backgrounds are welcome; candidates must be at least 18 years old.

Compensation and Benefits:
  • Hourly, Non-Exempt position with pay based on experience and qualifications.
  • Employee Assistance Program.
  • Early pay options available.
  • Tuition discounts through partner colleges.
  • Parental leave benefits.
  • Meal plans and employee discounts.

SSA Group, LLC. is an equal opportunity employer. We are committed to diversity and inclusion, ensuring our team reflects a variety of backgrounds and perspectives.



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