Pricing and Authentication Coordinator

5 days ago

Suwanee, Georgia, United States thredUP Full time
About ThredUp

ThredUp is a pioneering company in the resale industry, leveraging technology to make secondhand shopping a mainstream phenomenon. Our mission is to inspire a world where secondhand is the first choice for fashion enthusiasts.

We've built a platform that enables consumers to buy and sell secondhand items with ease, making us one of the world's largest online resale platforms for apparel, shoes, and accessories.

Sellers love ThredUp because we provide a seamless experience, allowing them to declutter their closets and unlock value for themselves or their chosen charity, while doing good for the planet.

Buyers appreciate our vast selection of value, premium, and luxury brands, all in one place, at up to 90% off estimated retail prices.

Our proprietary operating platform is the backbone of our managed marketplace, comprising distributed processing infrastructure, proprietary software and systems, and data science expertise.

ThredUp's Resale-as-a-Service enables leading brands and retailers to deliver customizable, scalable resale experiences to their customers.

We've processed over 172 million unique secondhand items from 55,000 brands across 100 categories, extending the life cycle of clothing and changing the way consumers shop.

Our commitment to sustainability has earned us recognition on TIME's Most Influential Companies of 2023, Digiday's WorkLife, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

About the Role

The Product Ops team is dedicated to ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at critical touchpoints within the Ops organization.

You will play a key role in ensuring Ops accepts items of the right quality, records accurate information, and takes exceptional photos.

You will also apply your passion for fashion and/or the resale industry to help us honor our promises to suppliers and buyers.

As a Pricing and Authentication Coordinator, you will be based in a distribution center and report to a Product Ops Supervisor.

Your primary focus will be on one of two areas: Pricing & Authentication, or general projects on product. Occasionally, you will support Quality Assurance (QA) Ops during high-volume times.

As you develop your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs.

Responsibilities
  • Focus on pricing and authentication with an emphasis on lower-level authentication brands.
  • Monitor, audit, and update internal pricing tables for a broad range of retailers.
  • Assist in educating itemizers about brands and product acceptance.
  • Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue.
  • Support Customer Service team in price update requests.
Requirements
  • Knowledge of apparel quality standards (experience with secondhand is a plus).
  • Ability to identify, prioritize, and complete tasks under tight deadlines.
  • Strong organization and scheduling skills.
  • Ability to exercise independent judgment and operate with minimal supervision.
  • Flexibility, creativity, and willingness to optimize processes.
  • Ability to bend down, reach overhead, lift/carry up to 30lbs, and push/pull wheeled clothing racks weighing up to 150lbs.
What We Offer
  • Consistent, set schedule.
  • Competitive pay (we leverage market data).
  • Employee stock purchase plan.
  • PTO + paid holidays.
  • Medical, dental, vision, 401k, life, and disability insurance offered.

We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence.

We believe diversity, inclusion, and belonging are essential for our team.

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind.

We are committed to ensuring our employees are comfortable bringing their authentic selves to work every day.

A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

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