Inside Sales Center Representative

3 weeks ago


Charlotte, North Carolina, United States Renewal By Andersen Full time

About the Role

We are seeking a highly skilled Inside Sales Center Agent to join our team at Renewal by Andersen. As a key member of our sales team, you will be responsible for responding to potential customers' inquiries via telephone, representing our products professionally and ethically, and closing with setting appointments.

Responsibilities

  • Successfully complete training to become knowledgeable on the systems and processes utilized by Renewal by Andersen.
  • Manage inbound and outbound calls to potential and existing customers; set up in-home appointments.
  • Enter required data in the Renewal by Andersen system used to support customer requests and activity.
  • Contact potential customers via phone to present our products in an engaging manner.
  • Communicate the advantages and benefits of our products, generating interest and excitement.
  • Schedule in-home, no-obligation consultations and quotes with our product specialists.

Requirements

  • High school diploma.
  • Minimum of 1-year prior sales center and/or customer service-related work experience.
  • Ability to work in an office setting when handling customer inquiries and requests.
  • Proficient in English and Bi-Lingual is a plus.
  • PC skills include proficiency in working with a keyboard and mouse and the ability to browse web-based applications as well as dedicated applications unique to Renewal by Andersen.
  • A desire to work in a fast-paced sales and service setting which rewards hard work, efficiency, and productivity.

What We Offer

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Tuition Reimbursement
  • Salary: $17 per hour + Monthly Bonus

About Renewal by Andersen

Rewenal by Andersen is a full-service window-replacement division of Andersen Corporation, the owner of the most trusted family of window brands in America. We have seven company-owned locations and over 100 independently owned affiliates across the United States. Our mission is to redefine the industry and offer a different and better window-replacement experience.



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