Hotel Operations Manager
3 days ago
Job Overview:
We are seeking a skilled Hotel Operations Manager to join our team at Marriott Hotels. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our hotel, ensuring that our guests receive exceptional service and experience.
About the Role:
The Hotel Operations Manager will be responsible for managing the front desk, housekeeping, and guest services teams, as well as supervising the food and beverage operations, including restaurants, bars, and event spaces. You will work closely with our senior management team to develop and implement strategies to improve guest satisfaction, increase revenue, and enhance operational efficiency.
Key Responsibilities:
- Manage and supervise front desk, housekeeping, and guest services teams
- Oversee food and beverage operations, including restaurants, bars, and event spaces
- Develop and implement strategies to improve guest satisfaction and increase revenue
- Collaborate with senior management team to enhance operational efficiency
- Ensure compliance with brand standards and regulations
- Lead and motivate teams to achieve high performance standards
Requirements:
- Bachelor's degree in Hospitality or related field
- Minimum 2 years of experience in hotel operations management
- Strong leadership and supervisory skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
Benefits:
Marriott offers a competitive salary range of $27.40 to $33.65 per hour, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.
About Marriott:
Marriott International is a global hospitality leader with over 7,000 properties across 131 countries. We pride ourselves on delivering exceptional guest experiences and creating memorable moments for our customers. Join us and become part of a dynamic team that values innovation, inclusivity, and community engagement.
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