Hotel Operations Manager

3 weeks ago


Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

Compensation Type: $80,000 - $100,000 per year

About the Role

The Hotel Operations Manager is responsible for overseeing the daily operations of our hotel's front office. This includes ensuring a smooth and efficient check-in and check-out process, as well as maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Lead and manage the front office team to ensure exceptional guest service
  • Monitor and control operating expenses to meet budget targets
  • Collaborate with other departments to drive revenue growth and improve overall hotel performance
  • Develop and implement policies and procedures to enhance guest experience and maximize profitability
Requirements
  • A 4-year college degree in Hospitality or related field
  • Minimum 1 year of supervisory experience in a hotel front office
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment


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