Hotel Operations Manager

19 hours ago


Miami Beach, Florida, United States AccorHotel Full time
Unlock Your Potential as a Hotel Operations Manager

Join our team at SLS South Beach, AccorHotel, as a skilled Hotel Operations Manager. This exciting opportunity will challenge you to develop and implement strategic initiatives, drive operational excellence, and deliver world-class guest experiences.

About the Role:

  • Develop and execute business plans to achieve revenue growth, increase efficiency, and enhance the overall guest experience.
  • Collaborate with cross-functional teams to identify opportunities for improvement and implement changes.
  • Lead by example, promoting a culture of accountability, ownership, and continuous learning.

Responsibilities:

  1. Operational Excellence:
  2. Conduct regular audits to ensure compliance with brand standards, operating procedures, and policies.
  3. Identify areas for improvement and develop actionable plans to address them.
  4. Guest Experience:
  5. Foster a culture of empathy and understanding, responding promptly to guest concerns and complaints.
  6. Develop and implement initiatives to improve guest satisfaction and loyalty scores.
  7. Leadership & Team Management:
  8. Provide coaching, counseling, and training to front office staff to ensure they have the skills and knowledge needed to succeed.
  9. Empower team members to take ownership of their work, making decisions that align with company values and goals.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • At least four years of management experience in a Front Office Leadership role, preferably in an upscale hotel.
  • Proven track record of living company values and promoting a positive work environment.

Estimated Salary: $65,000 - $80,000 per year, depending on experience and qualifications.

About Us: AccorHotel is a leading hospitality group committed to delivering exceptional guest experiences and fostering a culture of innovation and excellence.



  • Miami, Florida, United States the goodtime hotel Full time

    The Goodtime Hotel is a premier hospitality company recognized for its innovative approach to the industry. With a portfolio of global properties exceeding $20B and generating over $5B in cumulative revenues, we provide expert guidance through all stages of the hospitality property cycle.As a Hotel Operations Manager at The Goodtime Hotel, you will be...

  • Operations Manager

    2 weeks ago


    Miami, Florida, United States The Elser Hotel & Residences Full time

    About The Elser Hotel & ResidencesThe Elser Hotel & Residences is a premier luxury condominium hotel located in the heart of Downtown Miami. As a trusted partner for top ownership groups and major hotel brands, we pride ourselves on providing exceptional hospitality services to our guests.Job OverviewWe are seeking an experienced Engineering Office Manager...


  • Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

    About the RoleWe are seeking a highly skilled Hotel Operations Manager to join our team at Miami Growth - Highgate Hotels. As an integral part of our front office operations, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.Job SummaryLeverage your supervisory experience to lead and motivate a team of Front Desk...


  • Miami Beach, Florida, United States Think Hospitality Full time

    Job Title: Savoy Hotel Operations ManagerJob Summary:As a Savoy Hotel Operations Manager, you will be responsible for overseeing the registration process, including inputting and retrieving information from the computer, confirming pertinent details, and assigning rooms based on guest requests. You will also be responsible for informing guests on hotel...


  • Miami Beach, Florida, United States Loews Hotels, LLC Full time

    We are seeking a skilled Restaurant Operations Manager to join our team at Loews Hotels, LLC. In this role, you will be responsible for the overall management of our restaurant, ensuring exceptional guest satisfaction and seamless operations.Key Responsibilities:Lead a team of staff to provide excellent service and maintain high standards of qualityOversee...


  • Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    At Carillon Hotel Management LLC, we are seeking an exceptional Luxury Food and Beverage Operations Manager to join our team. This is a dynamic opportunity for an experienced professional to oversee all aspects of food and beverage operations at our luxury hotel.Key Responsibilities:Leadership and Supervision: Direct and supervise the Front of the House Food...


  • Miami, Florida, United States Gale Hotels Full time

    About Gale HotelsGale Hotels is a premier hospitality company that values the safety and security of our guests and employees.Job Description:Security Supervisor - A Key Role in Our TeamWe are seeking an experienced Security Supervisor to join our team at Gale Hotels. This critical role involves overseeing the day-to-day operations of loss prevention,...


  • Miami, Florida, United States Norwegian Cruise Line Full time

    Job Overview:We are seeking an experienced Hotel Operations Manager to oversee the hotel operation and focus on revenue growth in our Front-of-House areas, ensuring proper cleaning and equipment. This role will supervise purchases, enforce Public Health regulations, and establish efficient staff handling routines.Key Responsibilities:Refer guest complaints...


  • Miami Beach, Florida, United States Loews Hotels, LLC Full time

    Job SummaryWe are seeking an experienced Hotel Stewarding Supervisor to join our team at Loews Hotels, LLC. This is a unique opportunity to lead and supervise a team of 15-25 staff members in maintaining the highest level of cleanliness, organization, safety, and production in the areas of responsibility.


  • Miami Beach, Florida, United States Clevelander Ocean LP Full time

    Clevelander Ocean LP is seeking a skilled Hotel Operations Assistant to join our team.Estimated Salary: $45,000 - $60,000 per yearThe ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment.About the JobThis role involves ensuring the accuracy of front desk...


  • Jacksonville Beach, Florida, United States Shaner Hotel Group Full time

    Job DescriptionRole OverviewThe Assistant General Manager is a key member of the hotel management team, responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies and franchise standards. The ideal candidate will have demonstrated successful leadership abilities in the hospitality...


  • Miami Beach, Florida, United States Think Hospitality Full time

    The Maintenance Technician will play a vital role in ensuring the smooth operation of our hotel's facilities and equipment.Job SummaryWe are seeking an experienced Maintenance Technician to join our team at Think Hospitality. As a key member of our maintenance team, you will be responsible for performing routine maintenance tasks, repairs, and preventative...


  • Miami Beach, Florida, United States Hotel Continental Tapestry by Hilton Full time

    Join Hotel Continental Tapestry by Hilton, a premier hospitality management company, as a skilled Culinary Operations Coordinator. We are seeking an experienced Cook to join our team in Miami Beach, FL.About UsHighgate is a leading real estate investment and hospitality management company with a portfolio of global properties worth over $20 billion. Our...


  • Miami, Florida, United States SLS Full time

    About SLSSLS is a luxury hotel located in the heart of Miami, South Beach. We offer a unique and cutting-edge experience for our guests and staff alike.We are seeking a highly motivated and experienced Food and Beverage Operations Manager to join our team. In this role, you will be responsible for overseeing the daily operations of our food and beverage...


  • Miami Beach, Florida, United States Loews Hotels & Co, Miami Beach Full time

    About the Job:">"> A Recreation Manager is needed to oversee the recreation and aquatics programs at Loews Hotels & Co in Miami Beach. The successful candidate will have experience in managing recreation and aquatics teams, excellent communication skills, and strong leadership abilities. The role involves directing the provision of pool services,...


  • Miami Beach, Florida, United States Marriott Full time

    Key ResponsibilitiesThe Hotel Services Director will oversee the management of the hotel's front office, including the front desk, guest services, and bell staff. Key responsibilities include: leading by example, motivating and developing staff, improving operational efficiency, handling customer complaints, and ensuring compliance with company policies and...


  • Miami Beach, Florida, United States AccorHotel Full time

    Job DescriptionWe are seeking an experienced Luxury Hotel Front Desk Manager to join our team at AccorHotel. This is a fantastic opportunity to work in a dynamic and fast-paced environment, leading a team of professionals to deliver exceptional guest experiences.About the RoleThe successful candidate will be responsible for overseeing the daily operations of...


  • Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full time

    Job Title: Facilities EngineerCompany Overview:The Betsy Hospitality Management, LLC is a leading hospitality company that prides itself on providing exceptional service and luxurious experiences to its guests. Our team is committed to delivering outstanding results and creating memorable moments for our customers.About the Role:We are seeking a highly...


  • Miami Beach, Florida, United States Highgate Hotels, Inc. Full time

    The Night Audit Supervisor role at Highgate Hotels, Inc. comes with a competitive salary of $62,000 per year, commensurate with experience. As a key member of our hotel operations team, you will be responsible for ensuring the accuracy of guest billings and city ledger transactions.Key responsibilities include:Reconciling all hotel cashier transactions on a...

  • Lead Engineer

    2 weeks ago


    Miami Beach, Florida, United States Loews Hotels & Co, Miami Beach Full time

    Job OverviewA prestigious hotel with a prime oceanfront location in Miami Beach is seeking an experienced Lead Engineer to join their team.