Accounts Receivable Specialist

2 days ago

Saint Paul, Minnesota, United States Legrand AV, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Credit and Collections Representative to join our team at Legrand AV, Inc. in Eden Prairie, MN. The successful candidate will be responsible for maintaining days beyond terms (D.B.T.) and delinquency in accordance with company, department, and individual objectives through the application of credit investigation, collection techniques, and the setting and management of appropriate credit limits.

Key Responsibilities
  • Reduce and maintain D.B.T. and delinquency on assigned accounts at an acceptable level, consistent with company, department, and individual objectives through consistent and effective collection contact.
  • Investigate and resolve customer disputes and inquiries in a timely manner, which often involves collaboration and coordination with other functional areas and the field in a manner that provides prompt service to the customer.
  • Communicate effectively with representatives from assigned accounts and conduct credit investigation on new and marginal accounts.
  • Assign and maintain appropriate credit limits and payment plans that are consistent with the customer's financial position that balances the need to maintain control with the need to prevent unnecessary credit hold flags on orders.
  • Review, discuss options, and coordinate collection issues with sales management and sales representatives in an effort to maintain an open account basis with customers.
  • Coordinate the resolution of invalid purchase orders and other discrepancies with customers, the sales force, and customer care.
  • Collaborate with departmental and cross-functional personnel on assigned projects related to process improvement, training, and initiatives with customer care, distribution finance, or other functional areas.
  • Review and manage orders on hold to determine disposition, with a particular eye towards production and shipping deadlines and customer expectations.
Requirements
  • Demonstrated ability working with minimal supervision and exercising judgment in developing and implementing strategies for results.
  • Solid understanding of credit & collections policies, procedures & strategies related to business customers.
  • Ability to read, interpret and understand credit reports.
  • Demonstrated strong analytical and reconciliation skills.
  • Excellent negotiation and customer service skills.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage several projects through completion at one time; while providing high attention to details.
  • Knowledge of accounting practices and good math skills.
  • Proficient in the use of Microsoft Office, specifically Excel.
  • Proficient in the use of ERP A/R software.
  • Proven ability to work independently and as a member of a team.
  • Must have the ability to make recommendations to effectively resolve problems or issues.
  • Be detail-oriented and have excellent follow through skills.
  • Must possess high degree of professionalism and ability to handle confidential information.
Education and Experience
  • Associates degree in Finance, Accounting, Business, or other related field with a minimum of two (2) years commercial credit and collections experience; or combination of relevant education and experience.
  • Previous utilization of ERP system.
Preferred Qualifications
  • Bachelor's degree in Finance, Accounting, or Business.
  • Education in financial statement analysis.
  • Previous utilization of SAP extremely helpful.
  • Experience in a manufacturing environment.
  • CBA or CBF certification.
Working Conditions/Physical Demands

While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard.

Ability to lift up to 30 pounds.

General office environment.

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