Healthcare Authorization Associate
1 week ago
Position Title: Authorization Specialist
Job Overview: The Authorization Specialist collaborates closely with Aveanna Healthcare's clinical and administrative teams, patients, and insurance providers to facilitate optimal reimbursement for the services rendered.
Key Responsibilities:
- Oversee the patient insurance authorization workflow for requested services.
- Initiate contact with insurance carriers following information receipt from the clinical team regarding pre-certification and authorization needs.
- Engage proactively with insurance providers to ensure timely receipt of all necessary information for payment processing.
- Advise the clinical team on any modifications in reimbursement practices by insurance companies that may affect the authorization process.
- Ensure all submissions are comprehensive and include all required documentation.
- Maintain continuous communication with the clinical team throughout the authorization process, providing updates on the status of service requests.
- Educate patients about their insurance coverage and available payment options.
- Report any potential issues that could lead to lapses in authorization to management.
Qualifications:
- High school diploma required.
- Minimum of 2 years of relevant experience.
- Proficient in computer applications (Word, Excel, PowerPoint).
Preferred Qualifications:
- Bachelor's degree.
- Bilingual abilities, particularly in Spanish, are advantageous.
Skills and Abilities:
- Adherence to confidentiality standards and professional boundaries.
- Exceptional written and verbal communication skills.
- Strong sense of urgency and meticulous attention to detail.
- Ability to work independently and collaboratively within a team environment.
- Proven capacity to prioritize multiple tasks effectively.
- Demonstrated ability to engage collaboratively with various departments.
Physical Requirements:
- Must be able to communicate effectively in English.
- Occasional lifting and carrying of items up to 25 pounds.
- Ability to perform prolonged walking, standing, bending, kneeling, reaching, and twisting.
- Must be capable of sitting and climbing stairs.
- Visual and auditory acuity is necessary.
- Must possess a strong sense of smell and touch.
Work Environment: This role is performed in an office setting during standard operating hours, with potential exposure to various environmental conditions.
Additional Information: This job description is not exhaustive and may be subject to change at any time. Aveanna is committed to equal employment opportunities for all employees and applicants, adhering to all applicable laws regarding nondiscrimination.
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