Healthcare Scheduling Specialist
6 days ago
Charles W Moniak, MD, Inc is seeking a highly organized and detail-oriented Front Office Medical Administrator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.
Key Responsibilities- Manage patient check-in and check-out processes, ensuring accurate and efficient registration and billing.
- Answer and direct phone calls, responding to patient inquiries and concerns in a professional and courteous manner.
- Schedule patient appointments and procedures, coordinating with our healthcare team to ensure seamless care.
- Process patient payments and handle financial transactions, maintaining confidentiality and adhering to HIPAA guidelines.
- Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
- Collaborate with our healthcare team to provide exceptional patient care and support, promoting a positive and welcoming environment.
- Perform other administrative tasks as needed, supporting the smooth operation of our front office.
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Minimum 1-2 years of experience in a medical office setting, with a focus on front office administration.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and staff.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
- Proficiency in medical software and technology, with the ability to learn new systems and applications.
- Bilingual or multilingual skills, with the ability to communicate effectively with patients and staff in multiple languages.
- Experience with medical billing and coding, with a strong understanding of insurance reimbursement and regulatory requirements.
- Knowledge of medical terminology and healthcare procedures, with the ability to understand and communicate complex medical concepts.
Charles W Moniak, MD, Inc offers a competitive salary and benefits package, including medical and retirement benefits after 90 days of employment. We are an equal opportunity employer, committed to diversity and inclusion in the workplace.
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