Assistant Manager

6 hours ago


San Francisco, California, United States Nintendo Full time
About the Role

Nintendo of America Inc. is seeking an experienced Assistant Manager to join our team in San Francisco, CA. As a key member of our retail operations team, you will be responsible for driving store execution and performance while ensuring brand consistency and store presentation.

Key Responsibilities
  • Oversee day-to-day planning and operational accountability for sales and customer service.
  • Clearly communicate all expectations to team and hold team accountable for expectations.
  • Coach, train, and motivate staff to reach performance goals.
  • Lead team by taking initiative, leading by example, and enthusiastically adapting change.
  • Actively participate in interviewing, selecting, and training new hires.
  • Monitor and evaluate performance, provide timely feedback (for recognition, disciplinary action, developmental conversations, and performance review process).
  • Supervise schedules and staffing levels to ensure high levels of customer service.
  • Identify and coordinate opportunities to increase customer interactions, drive store traffic, and create sales.
  • Ensure adherence to opening and closing procedures, inventory cycle counts, inventory control procedures, and other operational guidelines.
  • Plan and execute new product launches, events, contests, and/or promotions.
  • Ensure brand appropriate product presentation and store appearance.
Requirements
  • Four to six years of related experience, including at least two years as assistant manager.
  • Strong leadership and problem-solving skills.
  • Excellent communication skills.
  • Accurate cash and inventory control experience.
  • Attention to detail and accuracy.
  • MS Office proficiency (Excel & Word required; PowerPoint and Access preferred).
  • Applies operational business practices and coordinates with other closely related areas to improve efficiency.
  • Undergraduate degree in Business, Marketing, a related field, or equivalent combination of education and experience.
What We Offer

This position includes a base salary range of $71,500 - $114,000 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.



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