Hotel Night Auditor
4 days ago
Job Summary:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Delta Hotels Celebration Orlando. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.
Key Responsibilities:
- Verify, audit, and reconcile all financial records, including room charges, cash drawer activity, credit card transactions, and final bill preparation.
- Delegate housekeeping, security, and service requests, respond to guest inquiries, and resolve guest complaints.
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
- Provide exceptional service to all hotel guests during their stay.
Requirements:
- High school diploma or equivalent required; some college preferred.
- Requires a flexible schedule that allows for overnight shift hours.
- Experience in the hospitality industry or guest services is preferred, but not required.
- Excellent customer service and communication skills are required.
- Must be computer proficient; experience with accounting or reservation software is a bonus.
What We Offer:
As a Night Auditor at Delta Hotels Celebration Orlando, you will have the opportunity to work in a dynamic and fast-paced environment, while developing your skills and expertise in financial management and customer service.
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