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Hotel Night Auditor

2 months ago

Kissimmee, Florida, United States Delta Hotels Celebration Orlando Full time

Job Summary

We are seeking a detail-oriented Night Auditor to join our team at Delta Hotels Celebration Orlando. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records.

Key Responsibilities

  • Perform additional bookkeeping, administrative, and accounting procedures as requested by management.
  • Verify, audit, and reconcile all financial records, including room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages.
  • Delegate housekeeping, security, and service requests, respond to guest inquiries, and resolve guest complaints.
  • Process reservations and check-ins, and perform other front desk agent duties as required.
  • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
  • Provide exceptional service to all hotel guests during their stay.

Requirements

  • High school diploma or equivalent required; some college preferred.
  • Requires a flexible schedule that allows for overnight shift hours.
  • Experience in the hospitality industry or guest services is preferred, but not required.
  • Excellent customer service and communication skills are required.
  • Must be computer proficient; experience with accounting or reservation software is a bonus.