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Product Repair Specialist

1 month ago

Richfield, Idaho, United States Best Buy Full time
Job Summary

The Product Repair Specialist plays a vital role in preparing customer electronic products for repair. Their responsibilities include basic part replacement, cleaning, and preparation for shipment. This position requires the ability to work in a team environment and provide solutions to customer needs.

At Best Buy, we strive to create a work environment where every employee feels like they truly belong and contribute to our shared purpose. We are committed to building long-term relationships with our customers and ensuring that our workforce is reflective of the communities we serve.

Key Responsibilities
  • Drive a positive customer experience by building relationships and providing solutions to their needs.
  • Complete serial and model verification as well as basic functionality testing to assist Repair Agents.
  • Complete basic parts replacements.
  • Complete final cleaning, unit preparation, and verify that repair units are ready to be shipped.
Basic Qualifications
  • Able to stand and sit for long periods of time.
  • Able to lift weight up to 50 pounds with or without accommodation.
  • Able to work in a non-climate-controlled environment.

Best Buy is an equal opportunity employer.