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Revenue Cycle Manager

2 months ago

Bodega Bay, California, United States Mochi Health Full time
Job Overview

Mochi Health is on a transformative journey in the healthcare sector, aiming to simplify the complexities often associated with medical services. As a pioneering telehealth clinic, we are dedicated to enhancing the patient experience through innovative solutions and exceptional care.

Position Summary:

We are currently in search of a proficient Billing Manager to lead and optimize our billing operations. This essential role is pivotal in ensuring that our billing practices are streamlined, precise, and aligned with our vision of providing accessible healthcare. The Billing Manager will play a crucial role in our financial ecosystem, overseeing revenue cycle management and ensuring adherence to industry standards.

Key Responsibilities:

  • Oversee the complete billing workflow, ensuring accurate claim submissions, prompt handling of resubmissions and denials, and efficient payment processing.
  • Analyze revenue cycle performance metrics to pinpoint improvement opportunities and execute necessary adjustments.
  • Collaborate with various departments to ensure the seamless integration of billing systems with our organizational software.
  • Facilitate regular team discussions to review performance metrics, tackle challenges, and acknowledge achievements.
  • Maintain effective communication with patients, addressing billing inquiries and enhancing their overall experience.
  • Work in close partnership with leadership to align billing operations with financial goals.
  • Provide continuous training and support to the billing team, promoting a culture of ongoing improvement.
  • Establish and nurture strong relationships with insurance providers to guarantee timely claim payments.

Qualifications:

  • Bachelor's degree in healthcare administration or a related discipline.
  • A minimum of 3 years of experience in medical billing and revenue cycle management, ideally within a telehealth context.
  • Comprehensive understanding of healthcare billing regulations, insurance protocols, and coding standards.
  • Demonstrated leadership capabilities with experience in managing and developing teams in dynamic environments.
  • Strong analytical, organizational, and detail-oriented skills, coupled with excellent problem-solving abilities.
  • Exceptional communication and interpersonal skills, with a focus on patient-centered service.
  • Familiarity with EMR and RCM software, along with proficiency in Microsoft Office Suite and a readiness to adopt new technologies.
  • A commitment to excellence and innovation in healthcare billing practices.

Preferred Qualifications:

  • Experience in building and managing remote teams.
  • Certification in medical billing and coding.

Benefits of Working at Mochi Health:

  • Comprehensive Medical/Dental/Vision Insurance.
  • Company-Paid Life Insurance.
  • 401k Plan with Company Matching.
  • Generous Paid Time Off and Company Holidays.