Senior Account Manager, US
4 weeks ago
PubNub is a pioneering company in real-time online interactions, providing a platform for product and development teams to build, manage, and optimize real-time solutions. We're seeking a Senior Account Manager to manage and grow revenue for a defined set of our customers.
Key Responsibilities- Manage and grow a defined set of current large PubNub customers, engaging in consultative selling to expand the footprint of PubNub through uncovering new use cases and upselling additional services.
- Build relationships across stakeholders within large customer organizations, including executives, product managers, software engineers, and developers.
- Expand and grow ARR with existing customers through maintaining and executing on robust customer account plans for growth, forecasting business opportunities accurately, and closing new and renewal revenue opportunities.
- Be the voice of customers communicating feedback to product development and addressing customer issues while working internally with support, solution architect, and engineering teams.
- Regular meetings and QBRs with customers and travel to customer sites to align on product development plans, showcase PubNub's product roadmap, gather customer feedback, and uncover future business opportunities.
- A motivated, self-starter with a track record of owning the success and growth of key customers.
- A minimum of 8 years of highly successful technology sales experience and large account management experience, with a demonstrated track record of consistent over-achievement against assigned quotas.
- Experience in selling a technical SaaS solution of APIs, SDKs, and similar technologies to Product and Engineering teams, while managing a highly complex technology sales process.
- Empowered with a consultative sales approach, able to positively address customer needs while driving successful outcomes.
- Experience with closing 6-figure deals with complex organizations with multiple stakeholders including CTOs, product managers, and software engineers.
We cultivate a creative and supportive environment where innovation and initiative are at the forefront. We offer a competitive OTE of $190,000 to $235,000, along with stock options. We value your work-life balance by providing generous paid time off and a comprehensive benefits package, including robust health coverage, paid maternity and paternity leave, and flexible work policies.
We're an Equal Employment Opportunity (EEO) employer, taking pride in fostering a diverse and inclusive workplace.
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