Financial Transaction Assistant
2 days ago
We are seeking a Member Experience Representative to join our team at Resource One Credit Union. As a key member of our team, you will be responsible for providing top-notch service to our members, processing routine banking transactions, and recommending products and services that meet their unique needs.
About the Job:
In this role, you will be working in a fast-paced environment, processing financial transactions, answering member inquiries, and resolving any issues or discrepancies that may arise. You will also be responsible for maintaining accurate records and balances of member accounts, as well as recommending products and services that align with members' financial goals and needs.
Responsibilities:
- Process financial transactions, including deposits, withdrawals, cashiers' checks, money orders, and loan payments. - Answer member inquiries and resolve any issues or discrepancies that may arise. - Maintain accurate records and balances of member accounts. - Recommend products and services that align with members' financial goals and needs. - Ensure all transactions are completed efficiently and accurately. - Perform other duties as assigned.
Requirements:
- High school diploma or equivalent. - 1+ years of experience in a cash handling role. - Prior banking or credit union experience is a plus. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment. - Strong organizational and time management skills.
Compensation:
$15.00-$16.00 Hourly
At Resource One Credit Union, we offer a competitive salary and benefits package to our employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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