Customer Service Representative

5 days ago


Carrollton, Texas, United States U-Haul Full time
About U-Haul

U-Haul is a leading provider of moving and storage solutions, committed to delivering exceptional customer service and support. Our team is passionate about helping people navigate life's transitions with ease and confidence.

Job Overview

We are seeking a highly motivated Customer Service Representative - Equipment Specialist to join our team. In this role, you will play a critical part in ensuring that customers receive the best possible experience with our equipment and services.

Key Responsibilities
  • Assist customers with equipment rentals and returns, providing expert guidance and support throughout the process.
  • Conduct thorough inspections of equipment to ensure it is in good working condition, identifying and addressing any issues promptly.
  • Operate U-Scan technology to manage inventory and rentals efficiently.
  • Move and hook up U-Haul trucks and trailers, utilizing your expertise to ensure safe and secure transportation.
  • Prepare rental invoices and maintain accurate records of transactions.
Requirements
  • Valid driver's license and excellent driving record.
  • High school diploma or equivalent.
Compensation and Benefits

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. Additionally, you will enjoy a range of benefits, including:

  • A comprehensive health insurance plan.
  • Paid time off and holidays.
  • Retirement savings plan.
  • Opportunities for career advancement and professional growth.
Work Environment

This role requires you to work in a fast-paced environment, often dealing with multiple tasks and customers simultaneously. You must be able to maintain a high level of focus and attention to detail, even in challenging situations.

Physical Demands

The job requires moderate physical exertion, including standing for long periods, moving around indoors and outdoors, and lifting equipment weighing up to 50 pounds. You must be able to adapt to changing circumstances and prioritize tasks effectively.



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