Patient Access Representative III

7 days ago


Phoenix, Arizona, United States Conifer Health Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative III to join our team at Conifer Health Solutions. As a key member of our Patient Access Operations team, you will play a critical role in ensuring the smooth and efficient registration and admission process for our patients.

Key Responsibilities
  • Registration and Admission: Perform patient registration and admission functions, including verifying patient information, obtaining necessary documentation, and ensuring accurate and timely registration.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Financial Clearance: Conduct thorough financial clearance processes, including verifying insurance coverage, obtaining necessary authorizations, and ensuring accurate and timely billing.
  • Operational Excellence: Collaborate with department leaders to identify and implement process improvements, ensuring efficient and effective operations.
Requirements
  • Education: High school diploma or equivalent required; some college coursework preferred.
  • Experience: 2-4 years of experience in medical facility, health insurance, or related area; 2+ years of experience in Patient Access preferred.
  • Skills: Strong communication and customer service skills; ability to work in a fast-paced environment; proficiency in software and systems; knowledge of medical terminology and healthcare regulations.
Work Environment

Our team is dedicated to providing exceptional patient care and service. As a Patient Access Representative III, you will work in a dynamic and supportive environment, collaborating with healthcare professionals to ensure the best possible outcomes for our patients.



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