Patient Access Representative III

2 weeks ago


Phoenix, Arizona, United States Tenet Healthcare Full time
Job Summary

We are seeking a highly skilled Patient Access Representative III to join our team at Tenet Healthcare. As a key member of our Patient Access team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and collaborating with department leaders to drive process excellence.

Key Responsibilities
  • Provide world-class customer service to patients and families, ensuring a positive experience throughout the registration process.
  • Accurately and efficiently register patients, obtain necessary documentation, and verify insurance information.
  • Collaborate with department leaders to identify opportunities for process improvement and implement changes to enhance patient flow and registration efficiency.
  • Work closely with physicians, nurses, and other healthcare professionals to ensure seamless communication and coordination of patient care.
  • Perform thorough analysis of admission, discharge, and transfer (ADT) data to identify trends and opportunities for improvement.
Requirements
  • High school diploma or equivalent required; some college coursework preferred.
  • 2-4 years of experience in a medical facility, health insurance, or related area; 2+ years of experience in Patient Access preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to sit at a computer terminal for extended periods and occasionally lift/carry items weighing up to 25 pounds.
What We Offer

As a Patient Access Representative III at Tenet Healthcare, you will have the opportunity to work in a dynamic and supportive environment, with a competitive benefits package and opportunities for professional growth and development.



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