HVAC Technical Training Specialist
2 weeks ago
We are seeking a knowledgeable Technical Trainer to lead our training initiatives in the HVAC sector. This role is crucial for enhancing the skills of our team and ensuring that our training programs meet industry standards.
Key Responsibilities- Conduct comprehensive training sessions on technical and sales aspects, including installation, controls, commissioning, service, troubleshooting, and basic applications.
- Collaborate with subject matter experts to create or refine training curricula as necessary.
- Prepare and organize the training environment and laboratory before each training session.
- Oversee the inventory of training materials at the designated location.
- Ensure the training facility meets established standards, including the maintenance of equipment and tools.
- Assist in the creation of product and technical training programs, developing corresponding materials such as presentations, videos, manuals, and digital content.
- Provide support for training initiatives, including communication, promotion, and coordination of product and technical training.
- Act as a liaison among sales, product marketing, service, and training departments.
- Participate in educational or industry conferences and present as needed.
- Perform additional related duties as assigned.
- Demonstrated experience in training within the technical service domain.
- Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint).
- Strong understanding of HVAC products and control systems.
- Familiarity with management systems is advantageous.
- Proven success in service and customer relations.
- Exceptional written and verbal communication abilities.
- Strong presentation and facilitation skills.
- Able to engage with students from diverse backgrounds.
- Capable of effectively presenting information and addressing inquiries from management, students, and clients.
- Ability to build and maintain long-term relationships with internal and external stakeholders.
- Competent in analyzing and interpreting technical literature and procedures.
- Skilled in writing reports and developing educational content.
- Proactive in identifying and resolving practical challenges.
- Customer-focused with a commitment to exceeding client expectations.
- Detail-oriented and well-organized.
- Able to work collaboratively in a team setting while also taking initiative independently.
- A minimum of 5 years of experience in HVAC installation, commissioning, service, and maintenance.
- At least 3 years of experience in facilitating product and technical training.
- 8+ years of experience in HVAC-related roles, with significant training experience preferred.
- HVAC degree or certification is required.
- A Bachelor's degree in Engineering or a related field is preferred.
This position reports to the Supervisor of Technical Training or the Manager of Technical Training.
DAIKIN COMFORT TECHNOLOGIES DIST INC is committed to providing equal employment opportunities to all employees and applicants, ensuring a diverse and inclusive workplace.
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