Current jobs related to Technical Support Specialist - Woburn, Massachusetts - TeamLogic IT of Northeast Massachusetts

  • Technical IT Support Specialist

    7 days ago

    Woburn, Massachusetts, United States TEKsystems Full time

    About the RoleTEKsystems is seeking a skilled Technical IT Support Specialist to join our Woburn, MA team. This individual will be responsible for providing top-notch technical support to our clients, ensuring their IT systems run smoothly and efficiently.

  • Technical Support Specialist

    1 week ago

    Woburn, Massachusetts, United States staffingagency@unirvese Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at staffingagency@unirvese. The successful candidate will be responsible for providing exceptional support to our clients, ensuring seamless delivery of IT services.Key ResponsibilitiesProvide Level 3 technical support to clients across multiple locations, including...

  • Technical Support Specialist

    1 week ago

    Woburn, Massachusetts, United States BCM Controls Corporation Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at BCM Controls Corporation. As a key member of our team, you will be responsible for providing technical support and guidance to our customers and internal teams.Key ResponsibilitiesTroubleshoot hardware and software problems, diagnosing network issues and providing...

  • Technical Support Specialist

    1 week ago

    Woburn, Massachusetts, United States Mastech Digital Full time

    Job Summary:Mastech Digital is seeking a skilled Help Desk Specialist to provide top-notch user support and technical assistance to our team. As a key member of our IT department, you will be responsible for troubleshooting issues, managing user accounts, and performing desktop imaging.Key Responsibilities:User Support: Serve as the first point of contact...

  • Desktop Support Specialist

    1 week ago

    Woburn, Massachusetts, United States Procyon TS Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at Procyon TS. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for computer hardware and software systems.Key Responsibilities:Provide technical support and maintenance for computer...

  • Desktop Support Specialist

    2 weeks ago

    Woburn, Massachusetts, United States Procyon TS Full time

    Job Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at Procyon TS. The successful candidate will be responsible for providing technical support and maintenance for computer hardware and software systems.Key Responsibilities:* Provide technical support and maintenance for computer hardware and...

  • IT Support Specialist

    2 weeks ago

    Woburn, Massachusetts, United States TeamLogic IT of Northeast Massachusetts Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at TeamLogic IT of Northeastern Massachusetts. As a key member of our technical staff, you will provide exceptional customer service and technical expertise to our clients, ensuring their IT needs are met with efficiency and professionalism.About the Role:This is a full-time position...

  • Technical Support Specialist

    7 days ago

    Woburn, Massachusetts, United States Mastech Digital Full time

    Job SummaryAs a Desktop Support Engineer at Mastech Digital, you will be responsible for providing user and desktop support across multiple US sites. This role involves handling requests in person and remotely, as well as managing desktops, printers, inventory, and supporting IT projects. You will also share rotating on-call duties.Key Responsibilities:•...

  • IT Support Specialist

    2 weeks ago

    Woburn, Massachusetts, United States Mastech Digital Full time

    Job SummaryMastech Digital is seeking a skilled IT Support Specialist to join our team. As a Desktop Systems Technician, you will provide comprehensive user, desktop, and production support to our clients.Key ResponsibilitiesManage front-end user requests both in-person and remotely.Handle user onboarding and offboarding.Maintain desktop systems and...

  • Support Specialist

    8 hours ago

    Woburn, Massachusetts, United States Advocates Full time

    Job Summary:Advocates seeks a dedicated Support Specialist to join our team. In this role, you will partner with brain injury survivors to assist with daily activities, promote empowerment, and foster a culture of inclusion. As a Support Specialist, you will have the opportunity to make a meaningful difference in the lives of our residents and contribute to...

  • IT Support Specialist

    2 weeks ago

    Woburn, Massachusetts, United States TEKsystems Full time

    Job DescriptionWe are seeking a skilled IT professional to join our team as a Desktop Support Technician. The ideal candidate will possess both technical knowledge and excellent communication skills to effectively resolve technical issues and provide exceptional customer service.Key Responsibilities:Configure and deploy new or refurbished equipment to...

  • Administrative Support Specialist

    2 weeks ago

    Woburn, Massachusetts, United States Rapid Response Staffing Agency Llc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Rapid Response Staffing Agency Llc. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including drafting correspondences, planning and scheduling appointments, and developing...

  • Desktop Support Specialist

    2 weeks ago

    Woburn, Massachusetts, United States Procyon TS Full time

    Job Title: Desktop Support EngineerJob Summary: We are seeking a highly motivated and experienced Desktop Support Engineer to join our team at Procyon TS. As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance for computer hardware and software systems. Key Responsibilities:Provide technical support and...

  • Desktop Support Specialist

    2 weeks ago

    Woburn, Massachusetts, United States Procyon TS Full time

    Job Summary: We are seeking a skilled Desktop Support Engineer to join our team at Procyon TS. As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance for computer hardware and software systems. Key Responsibilities:Provide technical support and maintenance for computer hardware and software systems. ...

  • Customer Support Specialist I

    2 months ago

    Woburn, Massachusetts, United States Northern Bank Full time

    Position OverviewThe Customer Support Specialist I plays a crucial role in leveraging their expertise and technical capabilities to address customer inquiries efficiently, focusing on the Bank's diverse offerings.Key Responsibilities:Address inquiries and requests from both external and internal customers.Guide users through the Bank's electronic banking...

  • IT Support Specialist

    1 month ago

    Woburn, Massachusetts, United States Boston Metal Full time

    Job Title: IT TechnicianBoston Metal is a cutting-edge technology company that is revolutionizing the primary metals production industry. We are seeking an experienced IT Technician to join our operations team and provide timely support services to our employees.Job Summary:The IT Technician will be responsible for diagnosing, repairing, and maintaining...

  • Medicare Product Support Specialist

    2 weeks ago

    Woburn, Massachusetts, United States Verisk Full time

    Job Title: Medicare Product Support SpecialistAbout the RoleThe Medicare Product Support Specialist will be responsible for providing timely and effective support to clients regarding Medicare products. This includes triaging general product support questions, investigating and accessing data, and providing solutions to clients.Key ResponsibilitiesTriage and...

  • Day Support Specialist

    2 weeks ago

    Woburn, Massachusetts, United States Delta-T Group, Inc. Full time

    Job Opportunity: Day Support SpecialistDelta-T Group is seeking a Day Support Specialist to join our team in the Woburn area. As a Day Support Specialist, you will work directly with adults with disabilities in a busy Day Habilitation Program, providing direct care and skill training to support daily living and social skills.Key Responsibilities:Provide...

  • Quality Assurance Specialist

    2 weeks ago

    Woburn, Massachusetts, United States BD Full time

    Job Title: Quality Assurance SpecialistJob Summary:We are seeking a Quality Assurance Specialist to join our team at BD. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services. This includes designing and conducting quality engineering studies, providing technical support to resolve quality problems,...

  • Senior Quality Assurance Specialist

    2 weeks ago

    Woburn, Massachusetts, United States Tandym Group Full time

    We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Tandym Group. The ideal candidate will have a strong background in quality control and assurance, with a focus on analytical testing and validation.The Senior Quality Assurance Specialist will be responsible for:Performing routine QC testing, including quantitative PCR...

Technical Support Specialist

2 months ago

Woburn, Massachusetts, United States TeamLogic IT of Northeast Massachusetts Full time
Job OverviewPosition: Help Desk Technician

Company: TeamLogic IT of Northeastern Massachusetts

About Our Organization:

TeamLogic IT of Northeastern Massachusetts operates as a dedicated IT Managed Services Provider. We focus on delivering exceptional support to small and medium-sized enterprises looking to delegate their IT operations. Our organization is part of a nationwide franchise network comprising 100 TeamLogic IT locations, recognized as #45 on the Top 501 Managed Service Providers list.

Service Area: Our support extends from the Boston region to the New Hampshire border.

Required Skills and Experience
  • Proficient in diagnosing issues with client and server operating systems.
  • Strong communication skills and the ability to work collaboratively as well as independently.
  • Ideal candidates should possess a supportive demeanor and a passion for mentoring.
  • Capability to thrive in a dynamic environment and make informed decisions.
  • Outstanding organizational and multitasking skills.
  • Dependable and punctual.
Key Responsibilities
  • Deliver exceptional customer service and technical support via calls and tickets.
  • Diagnose and resolve issues related to Windows, networking, Active Directory, and hardware diagnostics.
  • Provide remote support to managed services clients.
  • Document time entries and notes, update clients, and maintain accurate records.
  • Participate in the on-call rotation as required.
Employment Type: Full-time

Required Qualifications: An Associate's Degree along with 3-5 years of relevant industry experience.

Preferred Qualifications: Over 5 years of experience in the field.

Certifications Preferred: CompTIA A+, CompTIA Network+, CompTIA Security+, MCDST, MCSA

Required License: Valid Driver's License

Flexible work-from-home options are available.