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Shipping Operations Manager

1 month ago

Grand Forks, North Dakota, United States RealTruck Full time

{"POSITION SUMMARY

The Shipping Supervisor will oversee and coordinate shipping personnel to ensure daily goals are met. This role will be responsible for maintaining a safe, clean work environment and ensuring quality standards are followed.

**CORE FUNCTIONS**

* Maintain a safe, clean work environment and correct any unsafe conditions or behaviors
* Supervise and coordinate shipping personnel to ensure daily goals are met
* Collaborate with other leads and supervisors to facilitate cross-training opportunities and develop employee knowledge in multiple skill sets
* Certify employee knowledge through work instruction audits
* Coordinate international shipments and prepare proper documentation
* Process LTL damage claims and disputes
* Oversee and/or coordinate all shipping of outbound materials
* Ensure quality standards are followed and corrective action is taken to prevent future errors
* Gather and evaluate data related to shipping efficiency to initiate and prioritize improvement activities
* Conduct department meetings on a daily basis
* Perform the essential job training functions of the shipping department as needed
* Serve as a positive leader and mentor by exhibiting and instructing desirable behaviors and skill sets
* Actively participate in all aspects of human relations including hiring, orientation, training, performance reviews, disciplinary actions, and scheduling; coordinate with Human Resources
* Inspire, motivate, and lead others in utilizing Lean manufacturing tools to deliver results
* Organize materials at work station and department according to 6S standards

**QUALIFICATIONS & REQUIREMENTS**

* Associate's degree and two years of supervisory experience; or four or more years of supervisory experience
* Microsoft Office Suite with emphasis on Excel, ERP Software, Carrier Software and Websites

**COMPETENCIES**

* Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
* Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals
* Completes tasks on time or notifies appropriate person with an alternate plan
* Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
* Meets productivity standards; completes work in timely manner; Strives to increase productivity; Works quickly
* Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
* Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed
* Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings

**PHYSICAL REQUIREMENTS**

This position is subject to

* Medium Work: Exerting up to 100 pounds of force occasionally and/or up to 100 pounds of force frequently, and/or up to 100 pounds of force constantly to move objects

Physical Activities

* This position is subject to the following physical activities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, crawling, talking, hearing, and repetitive motions

Visual Acuity

* The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes

Working Conditions

* The worker is subject to inside and outside environmental conditions, including heat, noise, vibration, and hazards from a production-based environment