Shipping Operations Manager

4 weeks ago

Grand Forks, North Dakota, United States RealTruck Full time
Job Title: Shipping Supervisor

At RealTruck, we are seeking a highly skilled and experienced Shipping Supervisor to join our team. The successful candidate will be responsible for supervising and coordinating shipping personnel to ensure daily goals are met.

Key Responsibilities:

  • Maintain a safe and clean work environment, correcting any unsafe conditions or behaviors.
  • Supervise and coordinate shipping personnel to ensure daily goals are met.
  • Collaborate with other leads and supervisors to facilitate cross-training opportunities and develop employee knowledge in multiple skill sets.
  • Certify employee knowledge through work instruction audits.
  • Coordinate international shipments and prepare proper documentation.
  • Process LTL damage claims and disputes.
  • Oversee and/or coordinate all shipping of outbound materials.
  • Ensure quality standards are followed and corrective action is taken to prevent future errors.
  • Gather and evaluate data related to shipping efficiency to initiate and prioritize improvement activities.
  • Conduct department meetings on a daily basis.
  • Perform the essential job training functions of the shipping department as needed.
  • Serve as a positive leader and mentor by exhibiting and instructing desirable behaviors and skill sets.
  • Actively participate in all aspects of human relations, including hiring, orientation, training, performance reviews, disciplinary actions, and scheduling, coordinating with Human Resources.
  • Inspire, motivate, and lead others in utilizing Lean manufacturing tools to deliver results.
  • Organize materials at workstations and departments according to 6S standards.

Requirements:

  • Associate's degree and two years of supervisory experience, or four or more years of supervisory experience.
  • Microsoft Office Suite with emphasis on Excel, ERP Software, Carrier Software, and Websites.

Competencies:

  • Adapts to changes in the work environment, manages competing demands, and changes approach or method to best fit the situation.
  • Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, and completes tasks on time or notifies appropriate personnel with an alternate plan.
  • Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.
  • Meets productivity standards, completes work in a timely manner, strives to increase productivity, and works quickly.
  • Observes safety and security procedures, reports potentially unsafe conditions, and uses equipment and materials properly.
  • Balances team and individual responsibilities, exhibits objectivity and openness to other views, gives and welcomes feedback, contributes to building a positive team spirit, puts the success of the team above own interests, and supports everyone's efforts to succeed.
  • Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, and participates in meetings.

Physical Requirements:

  • This position is subject to Medium Work: exerting up to 100 pounds of force occasionally and/or up to 100 pounds of force frequently, and/or up to 100 pounds of force constantly to move objects.

Physical Activities:

  • This position is subject to the following physical activities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, crawling, talking, hearing, and repetitive motions.

Visual Acuity:

  • The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, expansive reading, visual inspection involving small defects, small parts, and/or operation of machines (including inspection), using measurement devices, and/or assembly of fabrication of parts at distances close to the eyes.

Working Conditions:

  • The worker is subject to inside and outside environmental conditions, including heat, noise, vibration, and hazards from a production-based environment.

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