Patient Registration Specialist

2 weeks ago

Nashua, New Hampshire, United States ClearChoiceMD Full time
Company Overview:
ClearChoiceMD is a leading provider of urgent care services, dedicated to delivering exceptional patient care in a modern medical environment.

Position Summary:
We are currently looking for a reliable full-time Patient Registration Specialist to join our team. The ideal candidate should possess a friendly demeanor, excellent communication abilities, and thrive in a dynamic, fast-paced setting. The role requires working full-time hours, including weekends.

Key Responsibilities:
  • Welcome patients warmly and assist them with their registration process.
  • Collect and verify demographic and insurance details from patients.
  • Facilitate financial transactions, including copayments and other charges.
  • Utilize our computer systems to generate and review fee slips for accuracy.
  • Ensure all registration information is accurately documented and scanned into patient records.
  • Maintain open communication with patients regarding their account status.
  • Coordinate patient care and manage records across multiple clinic locations as needed.
  • Handle incoming calls, take messages, and relay information to appropriate staff.
  • Perform administrative tasks such as filing, photocopying, and faxing patient information.
  • Keep an organized workspace and ensure the waiting area is prepared for patients.
  • Monitor office supplies and maintain necessary forms for efficient operations.

Qualifications:
  • High school diploma or equivalent required.
  • 1-3 years of experience in customer service, preferably in a healthcare or retail setting.
  • Proficiency in MS Office applications, including Word and Excel.
  • Familiarity with medical software systems is a plus.

Work Environment:
This position is based in a medical office, where exposure to various health-related conditions may occur.

Physical Requirements:
The role involves extensive computer use and may require prolonged periods of sitting. Candidates should be prepared for a fast-paced environment with potential stress due to patient interactions.

Equal Opportunity Employer:
ClearChoiceMD is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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