Commercial Lines Associate Account Manager
2 weeks ago
About the Role
At PRISM Insurance Group, we are seeking a highly skilled Commercial Lines Associate Account Manager to join our team. As a key member of our account management team, you will play a critical role in supporting our Account Executives in managing a book of Commercial Lines Property & Casualty Insurance business.
Key Responsibilities
- Assist Account Executives in managing client relationships and ensuring all required tasks are completed accurately and on-time.
- Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.
- Support in handling renewals, service requests, claims, billing, and new policies.
- Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting, and procedures.
- Review all applications, policies, endorsements, and audits for accuracy.
- Complete loss/claim analysis and summaries.
- Coordinate expiration lists with department managers to obtain renewal business information.
Requirements
- Two years minimum Commercial Lines Account Management or support experience required.
- Property & Casualty License required, or agreement to obtain within 3-6 months of employment.
- Valid driver's license and insurance required.
- Applied/EPIC or similar agency management software experience preferred.
- Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
- Able to work independently and enjoy a high degree of interaction with team members.
- Self-motivated and driven, with the ability to work with and meet deadlines.
- Demonstrate effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance.
- The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
- Ability to maintain a professional demeanor and positive attitude.
Equal Employment Opportunity
At PRISM Insurance Group, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. We make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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