Business Operations Analyst

1 week ago


El Dorado Hills, California, United States Blue Shield Of California Full time
About the Role

We are seeking a highly skilled Business Operations Analyst to join our Installation and Billing Operational Governance team. As a key member of our team, you will play a critical role in supporting business analysis for operational enrollment, output, and interfaces.

Key Responsibilities
  • Provide analytical support through data interpretation and analysis to inform cross-functional business operations
  • Contribute to annual operating plans, capital budgets, and forecasts, and develop business cases for new initiatives
  • Develop and analyze reports for management review and present to various levels of management
  • Define business requirements and provide analysis to increase operational efficiency
  • Analyze actual results against plan and forecast, and recommend interventions where necessary
  • Understand and manage overall end-to-end processes, ensuring risks, issues, and process documentation are thorough and communicated effectively
Requirements
  • Bachelor's degree or equivalent experience
  • At least 3 years of prior relevant experience
  • Experience with IFP On and Off Exchange processes and members is highly preferred
  • Experience with Facets, Edifecs, EDI files is also preferred
  • Strong networking, business collaboration, and analytical skills
  • Proficient in MS Office suite (Excel, PowerPoint, Word)
  • Excellent verbal and written communication skills
About Blue Shield of California

Blue Shield of California is a nonprofit health plan dedicated to making a positive impact on the health and well-being of our members and the communities we serve. We are committed to diversity, equity, and inclusion, and strive to create a workplace culture that is welcoming and inclusive of all employees.

We offer a hybrid work model, allowing employees to work from home or in our offices, and prioritize work-life balance. We are an equal opportunity employer and welcome applications from diverse candidates.



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