IBM Sterling Production Support Engineer

4 days ago


Reston, Virginia, United States nTech Workforce Full time

Job Title: IBM Sterling Production Support Engineer

Job Type: Contract-to-Hire

Location: Remote (Maryland, Washington, DC, Virginia, or West Virginia)

Duration: 6 Months

About the Role:


Our client is seeking a Lead Production Support Engineer with subject matter expertise in IBM Sterling File Gateway. The organization leverages this B2B tool for all inbound and outbound file operations. The successful candidate will investigate issues, perform root cause analysis, and work with the Engineering team to implement fixes to prevent future issues.

Key Responsibilities:


• Investigate and resolve production issues related to IBM Sterling File Gateway


• Perform root cause analysis to identify and address underlying issues


• Collaborate with the Engineering team to implement fixes and prevent future issues


• Develop and maintain knowledge of IBM Sterling File Gateway and related tools

Requirements:


• Subject matter expertise in IBM Sterling File Gateway


• Experience using IBM Sterling Transformation Extender (ITX / ITXA) for EDI technical mapping


• Strong experience in root cause analysis


• Experience and interest working in a production support engineering position


• Experience in HIPAA X12 transactions – namely 837

Preferred Skills:


• Experience in Java/J2EE development


• Experience with Axway SecureTransport

We Offer:


A challenging and rewarding role with opportunities for growth and development


A collaborative and dynamic work environment


Competitive compensation and benefits package



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