Lead Production Support Specialist

4 weeks ago


Reston, Virginia, United States nTech Workforce Full time
Job Title: Lead Production Support Engineer

Job Summary:

nTech Workforce is seeking a highly skilled Lead Production Support Engineer to join our team. As a key member of our production support team, you will be responsible for providing expert-level support for our IBM Sterling File Gateway platform.

Key Responsibilities:

  • Investigate and resolve issues with the IBM Sterling File Gateway platform
  • Perform root cause analysis to identify and fix issues
  • Collaborate with the Engineering team to implement fixes and prevent future issues
  • Provide technical guidance and support to the production support team
  • Stay up-to-date with the latest developments and enhancements in the IBM Sterling File Gateway platform

Requirements:

  • Subject matter expertise in IBM Sterling File Gateway
  • Experience using IBM Sterling Transformation Extender (ITX / ITXA) for EDI technical mapping
  • Strong experience in root cause analysis
  • Experience and interest working in a production support engineering position
  • Experience in HIPAA X12 transactions - namely 837

Preferred Skills:

  • Experience in Java/J2EE development
  • Experience with Axway SecureTransport

About nTech Workforce:

nTech Workforce is a leading provider of workforce solutions. We are committed to delivering exceptional service and support to our clients and candidates.



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