Lead Production Support Engineer

3 weeks ago


Reston, Virginia, United States nTech Workforce Full time

Job Summary

nTech Workforce is seeking a highly skilled Lead Production Support Engineer to join our team. As a key member of our production support team, you will be responsible for investigating and resolving issues with our IBM Sterling File Gateway platform.

Key Responsibilities

  • Investigate and resolve issues with IBM Sterling File Gateway, including root cause analysis and implementation of fixes.
  • Work closely with the Engineering team to implement fixes and prevent future issues.
  • Provide subject matter expertise in IBM Sterling File Gateway and related technologies.
  • Collaborate with the production support team to ensure seamless operation of the platform.

Requirements

  • Subject matter expertise in IBM Sterling File Gateway.
  • Experience using IBM Sterling Transformation Extender (ITX / ITXA) for EDI technical mapping.
  • Strong experience in root cause analysis.
  • Experience and interest working in a production support engineering position.
  • Experience in HIPAA X12 transactions – namely 837.

Preferred Skills

  • Experience in Java/J2EE development.
  • Experience with Axway SecureTransport.


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