Lead Production Support Engineer
3 weeks ago
Job Summary
nTech Workforce is seeking a highly skilled Lead Production Support Engineer to join our team. As a key member of our production support team, you will be responsible for investigating and resolving issues with our IBM Sterling File Gateway platform.
Key Responsibilities
- Investigate and resolve issues with IBM Sterling File Gateway, including root cause analysis and implementation of fixes.
- Work closely with the Engineering team to implement fixes and prevent future issues.
- Provide subject matter expertise in IBM Sterling File Gateway and related technologies.
- Collaborate with the production support team to ensure seamless operation of the platform.
Requirements
- Subject matter expertise in IBM Sterling File Gateway.
- Experience using IBM Sterling Transformation Extender (ITX / ITXA) for EDI technical mapping.
- Strong experience in root cause analysis.
- Experience and interest working in a production support engineering position.
- Experience in HIPAA X12 transactions – namely 837.
Preferred Skills
- Experience in Java/J2EE development.
- Experience with Axway SecureTransport.
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