Front Desk Associate

4 days ago


Edison, New Jersey, United States Immcare Full time

**Job Summary:**

Immcare is seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to patients, handling administrative tasks, and ensuring a smooth and efficient experience for all visitors.

**Key Responsibilities:**

  • Greet and register patients, providing general assistance and support as needed.
  • Obtain and enter demographic and financial information into our computer system.
  • Verify insurance eligibility and communicate payment policies and billing/collection processes to patients.
  • Determine and collect co-pays, co-insurance, deductibles, and past due balances, maintaining and balancing the cash drawer.
  • Communicate with primary care providers and insurance carriers as requested by patients.
  • Answer telephone calls, take messages, and return voicemails in a timely and professional manner.
  • Perform other administrative tasks as assigned by the Office Manager or Practice Administrator.

**Requirements:**

  • High school diploma or equivalent required.
  • Medical billing/medical receptionist experience preferred.
  • Medical Assistant certificate preferred.
  • Basic computer skills and attention to detail essential.
  • Exceptional customer service and phone etiquette skills required.

**What We Offer:**

As a Front Desk Associate at Immcare, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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