Front Desk Associate

2 months ago


Edison, United States Planet Fitness Full time

Overview:

Who We Are:
At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of

Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone

Characteristics that will make you a perfect match for our Front Desk Associate:

You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.


Responsibilities:
About the Front Desk Associate Role:
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience

Daily responsibilities for the Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)


Qualifications:
About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
Physical Demands of the Front Desk Associate:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Perks:
More reasons to join Planet Fitness
  • Medical, Dental, and Vision Insurance
  • Vacation/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Employee perks and discounts
  • Engaging team-building competitions and social events

  • Front Desk Associate

    19 hours ago


    Edison, New Jersey, United States Immcare Full time

    **Job Summary:**Immcare is seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to patients, handling administrative tasks, and ensuring a smooth and efficient experience for all visitors.**Key Responsibilities:**Greet and register...


  • Edison, United States JMFirm Fitness Full time

    Job DescriptionJob DescriptionRetro Fitness of Edison – Front Desk Associate Retro Fitness of Edison has been in existence for 10 years. We are a 20,000+ square foot health club offering a variety of services to our members. These services consist of: personal training, tanning, child sitting, freshly made shakes and group classes.A front desk associate...


  • Edison, United States Immcare Full time

    Full Time Front Desk Associate - Edison, NJ Description **Position**: Front Desk Associate **Reports to**: Office Manager **Summary**: The Front Desk Associate greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks. **SIGN ON...

  • Front Desk Agent

    3 months ago


    Edison, United States Briad Hotels | The Briad Group® Full time

    Job DescriptionJob DescriptionHotel Front Desk AgentHomewood Suites by HiltonEdison, NJSummary of PositionFirst impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their...

  • Retail Sales Associate

    3 months ago


    Edison, United States Extra Space Full time

    **Retail Sales Associate** **Job Description** As an **Assistant Store Manager**, you will have the opportunity to be part of a diverse team with excellent company culture. Extra Space Storage was listed in the**Top 100 Best Places to Work for in 2020 on Glassdoor** . We are the **fastest-growing** storage company with over 2,000 locations nationwide and can...


  • Edison, United States LINDEN MEDICAL ASSOCIATES MD PC Full time

    Job DescriptionJob DescriptionEducational Requirements: High school diploma or GED, Associate's degree in business administration or similar concentration a plus.Additional Requirements:Communication: Strong verbal and written communication skills, including active listening and telephone skillsOrganization: Excellent organizational and time management...

  • Medical Assistant

    5 months ago


    Edison, United States NORTH EDISON FAMILY PRACTICE Full time

    Job DescriptionJob DescriptionLooking for Medical Assistant -full time - Spanish speaking is a plus. Willing to do front desk and MA work - Blood work, EKG, etc..


  • Edison, United States TJX Companies, Inc. Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Edison, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Dental Assistant

    4 months ago


    Edison, United States doctors office Full time

    Job DescriptionJob DescriptionGeneral dentist is searching for a detail oriented assistant to keep exam rooms clean and assist during patient appointments. The duties will include cleaning and preparing the exam rooms for each patient. Sterilizing instruments, chair side assisting, general equipment care, supply inventory and some front desk. X-ray...


  • Edison, New Jersey, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Frontline Cashier Associate to join our team at Walmart. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our members.Key ResponsibilitiesProvide Exceptional Customer Service:...


  • Edison, United States Growing Faces Pediatric Dentistry Full time

    Job DescriptionJob DescriptionGrowing Faces Pediatric Dentistry in Edison, NJ is looking for a part time or full time employee for a front desk receptionist . Responsiibilities include checking in patients, upoading insurance and patient information into the dental software, becoming familiar with the dental software, answering phones and making...

  • Supply Associate

    1 month ago


    Edison, United States CarMax Full time

    6098 - Edison - 1015 US Route 1, Edison, New Jersey, 08817CarMax, the way your career should be! General Summary:Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as...


  • Edison, New Jersey, United States NORTH EDISON FAMILY PRACTICE Full time

    Position OverviewNORTH EDISON FAMILY PRACTICE is seeking a dedicated and skilled Medical Assistant to join our team. This is a full-time role that requires proficiency in both clinical and administrative tasks.Key Responsibilities:Perform clinical duties including blood draws and EKGs.Assist with front desk operations and patient interactions.Support...


  • Edison, United States Diverse Lynx Full time

    Role: Receptionist - Executive Administration Location: Bellevue, WA, 98007 (Onsite) Type: Contract. Experience : 3-5 years of Experience. Job Description: The Executive Admin- Reception position is responsible for independently performing day to day Reception /Front office Management along with other functions related to Admin Dept. ...


  • Edison, United States Diverse Lynx Full time

    Role: Executive Administration - Receptionist Location: Plano, TX, 75074 (Onsite) Type: Permanent / Full Time Experience: 2 - 4 years Job Description: The Executive Admin cum Reception position is responsible for independently performing day to day Reception /Front office Management along with other functions related to Admin Dept. Responsibilities:...

  • Dental Receptionist

    3 months ago


    Edison, United States Rainbow Kids Dental, Inc. Full time

    Job DescriptionJob DescriptionWe are a pediatric dental office in Edison, New Jersey looking to add a front desk staff member/receptionist to our team. We are seeking an individual who is polished and professional with at least one year of dental experience.Responsibilities include greeting and checking out, answering phones, scheduling appointments,...


  • Edison, New Jersey, United States American Dream Auto Protect Full time

    Janitorial RoleKey Responsibilities:Conduct a range of cleaning activities, including sweeping, mopping, and vacuuming floorsSanitize restrooms, break areas, and communal spacesDispose of waste and replace trash linersDust and clean surfaces such as desks, tables, and windowsillsMaintain and care for cleaning equipmentSupport facilities maintenance as...

  • Post Office Worker

    4 weeks ago


    Edison, United States United States Postal Service Full time

    The United States Postal Service, USPS for short, is the largest federal establishment in the country. We currently have positions available all over America with this top federal agency that employs nearly one million Americans. Even if you have never worked before, our comprehensive training will enable you to fit right into any position as a new employee...


  • Edison, New Jersey, United States American Dream Auto Protect Full time

    Custodial Services RoleKey Responsibilities:Execute a range of cleaning duties, including sweeping, mopping, and vacuuming floors to maintain cleanliness.Sanitize restrooms, break areas, and communal spaces to ensure a hygienic environment.Manage waste disposal by emptying trash bins and replacing liners as needed.Dust and clean surfaces such as desks,...