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Practice Administrator

2 months ago

Boston, Massachusetts, United States East Boston Neighborhood Health Center Full time

East Boston Neighborhood Health Center (EBNHC) is a leading community health center in Massachusetts, dedicated to providing exceptional healthcare services to diverse populations.

We are seeking a highly motivated and experienced Practice Administrator to join our Family Medicine Department. The ideal candidate will possess strong administrative, communication, and interpersonal skills to effectively support the delivery of patient care.

Responsibilities:
  • Provide exceptional customer service by greeting patients, answering inquiries, and resolving concerns in a professional and courteous manner.
  • Manage patient appointments, including scheduling, confirming, and canceling, ensuring efficient workflow and timely patient access to services.
  • Prepare patient charts for clinical visits, ensuring accuracy and completeness of medical records.
  • Collaborate with healthcare providers and staff to facilitate smooth operations within the practice.
  • Maintain confidentiality of patient information and adhere to HIPAA regulations.
Qualifications:
  • High School Diploma or GED required; Associate's degree preferred.
  • Minimum of one year of experience in a medical office setting.
  • Proficiency in computer skills, including electronic health records (EHR) systems.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.

Benefits: EBNHC offers a comprehensive benefits package, including medical, dental, vision, life insurance, 401(k), tuition reimbursement, and paid time off.