Quickbase Administrator

We are seeking a highly skilled Junior Quickbase Admin to join our team at CPS Insurance Services.

Key Responsibilities:

• Ongoing administration of our cloud business systems with a focus on no-code solutions (Quickbase)

• Translation of business requirements and process documentation into technical requirements, solution design, and reporting design

• Creation and maintenance of effective application documentation and user support materials

• Analysis and implementation of best practice business processes aligned with forward-facing technology and solutions at scale

• Monitoring of routine and critical processes and workflows, and proactive identification of problem trends

• Gathering of feedback from end-users to continue improving systems

• Concurrent work on multiple initiatives to further develop and improve our business systems to provide end-to-end project lifecycle management

• Troubleshooting of issues with our platforms

• Participation in the creation of best practice documentation, process/workflow mapping, and user guidelines

Requirements:

• 3-5 years of demonstrated experience in the administration and support of business systems software platforms

• Advanced Microsoft Excel skills required

• Strong data analysis and modeling experience and understanding of data architecture

• Broad technical acumen, including comfort with relational databases, and data structures (Quickbase experience preferred)

• Strong organizational skills and the ability to balance, prioritize, and manage multiple projects of differing priorities and deadlines

• Excellent written and verbal communication skills and the ability to comfortably communicate with all levels of the organization

• Ability to work independently in a fast-paced environment and a strong sense of accountability in an environment committed to continuous improvement and agile development

• Commitment to excellence and a passion for providing expert customer service

• Initiative and drive for personal growth