Service Coordinator

4 days ago


Bakersfield, California, United States DXP Enterprises Full time
Job Opportunity

DXP Enterprises is seeking a highly motivated and organized Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in supporting our customers by providing exceptional service and ensuring timely delivery of products and services.

Key Responsibilities:

  • Respond to customer inquiries regarding rotating equipment repairs and service work
  • Obtain parts lists, serial records, and technical documentation for service technicians
  • Verify availability of stock and shipping dates
  • Quote prices, create orders to customer specifications, and process sales data via computer
  • Assist outside sales representatives by preparing price quotes and sourcing products

Requirements:

  • Pump/rotating equipment knowledge or mechanical aptitude is a plus
  • Experience with Microsoft Office products (Outlook, Word, and Excel)
  • Prior inside sales/customer service experience is a plus
  • Ability to multitask and maintain organization in a fast-paced environment
  • Friendly, positive, and enthusiastic attitude with a willingness to learn
  • Customer-focused and driven attitude
  • Ability to work independently while functioning within a team environment
  • Excellent oral and written communication skills
  • Ability to read and interpret manufacturer instruction manuals and equipment bill of materials

Additional Information:

Physical Demand: N/A

Pay: $25-$30

Working Conditions: Office/Shop

Training/Certifications: N/A

Shift Time/Overtime: Monday - Friday (6am-2:30pm)

Travel: No

Education: High School Diploma or equivalent

DXP Enterprises is a professional distribution management company that provides products and services to various industries through its Innovative Pumping Solutions, Supply Chain Services, and MROP Products and Services. We are committed to staying on the leading edge of technology, training, and products while attracting and retaining the best employees. Our corporate strategy is to be the best solution for our industrial customers.


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