Sales Representative

5 days ago


Madison Heights, Michigan, United States ONE OUTSOURCING Full time
Job Title: Wireless Sales Advocate

At One Outsourcing, we are seeking a highly motivated and results-driven Wireless Sales Advocate to join our team. As a key member of our sales team, you will be responsible for generating leads, closing sales, and providing exceptional customer service.

Key Responsibilities:
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers' needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
Requirements:
  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English, bilingual is always welcomed
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Ability to work flexible hours, including evenings, weekends, and holidays


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