Customer Service Manager

4 days ago


Bellevue, Washington, United States PACE Staffing Network Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Manager to join our team at PACE Staffing Network. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the overall success of our business.

Key Responsibilities
  • Customer Service: Greet and assist clients in a professional and friendly manner, ensuring a positive first impression of our business.
  • Front Desk Operations: Manage the front desk area, including checking in clients, processing payments, and maintaining a clean and organized workspace.
  • Client Communication: Respond to client inquiries, resolve issues, and provide information about our services and policies.
  • Administrative Tasks: Perform administrative duties, such as data entry, paperwork, and supply management.
  • Event Coordination: Assist with planning and coordinating events, including creating content and making announcements.
Requirements
  • Previous Experience: Previous experience working in a front desk capacity in a business or service industry setting.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with clients and colleagues in a professional manner.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Problem-Solving Skills: Demonstrated problem-solving skills, with the ability to think critically and resolve issues in a timely manner.
  • Computer Skills: Intermediate-level computer proficiency, with experience using Windows-based computer applications.


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